Victor Gonzalez-Rodriguez
Milwaukee,WI
Summary
Driven, bilingual college student seeking employment as a human resources intern with Komatsu. Ready to use strong collaboration and leadership skills to meet company goals.
Overview
5
5
years of professional experience
Work History
Desk/Records Clerk
Glendale Police Department
04.2023 - Current
- Part time position working 17 hours every weekend on late shift and up to 25 hours if ordered to work early or late, while enrolled in school full time
- Assist officers with obtaining records such as Driver's license status, CCW status and other crucial information using the Time System known as Portals
- Obtain accident reports and other reports for insurance companies or other Police Departments that request needed information
- File and enter Citations, reports and other documents
- Communicate with residents and other callers depending on their needs and inquiries
- Process basic transactions like bail and citations
- Handle records and assist with Municipal Court Documents
Barista
Starbucks
03.2023 - Current
- Part Time position working 19-24 hours a week, while enrolled in school full time
- Provide excellent customer service and use my communication skills to satisfy every customer
- Multitask and work in a fast-paced environment to help reach company goals when it comes to drive thru times
- Maintain a clean and organized environment
- Very comfortable with cash handling transactions and maintaining store safety
Loss Prevention
Target
03.2022 - 02.2023
- Worked 28-30 hours a week
- Assisted in keeping guests and the store safe in crisis situations
- Supported store sales and culture by engaging with guests and team members
- Understood and enforced de-escalation tools to provide a safe and secure environment
- Demonstrated ethical conduct and safety
- Provided service that meets the needs of the guest
General Merchandise Team Member
Target
06.2021 - 03.2022
- Observed to quickly understand whether a guest needs assistance or wants to interact
- Followed body language and verbal clues to tailor my approach
- Was an expert and dedicated owner of select GM areas to ensure sales floor was zoned, in stock and accurately signed for guests
- Acknowledged guests as I completed workload with minimal guest disruption; reviewed sales trends to understand how to prioritize daily workload based on business and guest needs
- Demonstrated a culture of ethical conduct, safety, and compliance
- Supported guest services such as back-up cashier, order pick up and drive up and maintained a compliance culture while executing those duties, such as federal, state, and adult beverage laws
Food and Service Server
Compass
06.2019 - 06.2021
- Cleaned work areas and utensils
- Utilized approved food recipes and production standard to ensure quality food
- Served customers in a friendly and efficient manner
- Ensured compliance with company standards
- Followed sanitation and safety requirements
Education
Business Major in Human Resouces
University of Wisconsin-Milwaukee
06.2025
Skills
- Clerical Skills
- Records Management
- Filing Systems
- Procedure Implementation
- Appointment Scheduling
- Understanding of Filing Systems
Websites
Accomplishments
Dean's List, Fall of 2021 and 2022
Languages
Spanish
Native or Bilingual
Timeline
Desk/Records Clerk
Glendale Police Department
04.2023 - Current
Barista
Starbucks
03.2023 - Current
Loss Prevention
Target
03.2022 - 02.2023
General Merchandise Team Member
Target
06.2021 - 03.2022
Food and Service Server
Compass
06.2019 - 06.2021
Business Major in Human Resouces
University of Wisconsin-Milwaukee
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