Victor Hardy
Watco Transloading
Forrest City,AR
1
Certification
26
years of professional experience
Dynamic operations leader with over 5 years in logistics and terminal management. Skilled in problem-solving, regulatory compliance, and staff training. Committed to driving operational excellence and enhancing customer satisfaction through effective logistics coordination.
Work History
Terminal Manager
1 Year 2 Months- Managed budgets, schedules, and personnel assignments to maintain cost-effective terminal operations.
- Supervised daily activities at the terminal to ensure optimal transloading performance.
- Coordinated logistics activities to optimize cargo loading and unloading efficiency.
- Oversaw safety compliance measures, ensuring adherence to industry standards.
- Trained staff on operational procedures and safety protocols, enhancing team performance.
- Collaborated with cross-functional teams to address operational challenges effectively.
- Collaborated with stakeholders to develop strategic plans for terminal growth and expansion.
- Increased customer satisfaction by addressing concerns promptly and implementing tailored solutions.
Foreman
1 Year 1 Month- Supervised crew members, providing training on safety protocols and effective construction techniques.
- Coordinated with subcontractors and suppliers to streamline workflow and enhance project efficiency.
- Monitored site conditions, identifying potential hazards and implementing corrective measures promptly.
- Led daily operations to ensure project timelines and quality standards were consistently met.
- Conducted regular inspections to maintain compliance with safety regulations and industry standards.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
Terminal Manager
1 Year 10 Months- Managed terminal operations to ensure timely and efficient cargo handling.
- Oversaw scheduling and dispatching of shipments, enhancing operational flow.
- Coordinated maintenance and inspection of terminal equipment for optimal performance.
- Implemented safety protocols to maintain compliance and reduce incidents.
- Trained staff on best practices in terminal procedures and safety regulations.
- Monitored inventory levels, ensuring adequate supplies for seamless operations.
- Enhanced safety standards by conducting regular audits and implementing corrective actions.
- Ensured compliance with regulatory requirements by staying updated on industry standards, guidelines, and best practices.
- Facilitated change management processes during organizational restructures or strategic shifts in business direction without compromising operational excellence.
Sales Coordinator
1 Year 8 Months- Developed and maintained strong relationships with clients, enhancing customer satisfaction and retention.
- Coordinated sales activities and provided support to sales team for effective lead management.
- Managed order processing and fulfillment, ensuring timely delivery of products to customers.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Area Supervisor
2 Years 2 Months- Implemented process improvements, enhancing workflow efficiency across multiple teams.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Tracked hours and inventory usage, and prepared associated reports.
- Conducted regular training sessions for new hires, ensuring consistent level of service across all locations.
- Maintained focus during busy times and delegated tasks to employees to keep the business running smoothly.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained and mentored new supervisors on best practices and operational procedures.
- Conducted regular performance evaluations, providing actionable feedback to staff.
Plant Maintenance Technician
16 Years- Diagnosed equipment malfunctions and implemented effective solutions to minimize downtime.
- Collaborated with team members to develop preventive maintenance schedules, enhancing equipment reliability.
- Conducted routine maintenance and repairs on machinery to ensure optimal operational efficiency.
- Managed inventory of maintenance supplies, optimizing stock levels for operational needs.
- Assessed the performance of maintenance contractors, ensuring quality workmanship and adherence to project timelines.
- Optimized plant performance with thorough calibration of instruments and control systems.
- Maintained detailed records of maintenance activities, ensuring accurate documentation for quality control purposes.
- Ensured compliance with safety regulations through strict adherence to guidelines, proper use of PPE, and diligent hazard identification.
- Minimized disruption during scheduled shutdowns by meticulously planning maintenance tasks, coordinating resources, and executing projects efficiently.
- Reduced downtime by swiftly diagnosing and resolving mechanical issues in a timely manner.
- Operated varied hand and power tools to complete repairs.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
Bachelor of Arts - Business Administration
Skills
Transportation planning
Logistics coordination
Safety
Regulatory compliance
Staff training and development
MS office suite
Problem-solving
Incident reporting
Certification
Class A CDL-Issued by the State of Arkansas
Timeline
Terminal Manager
Watco Transloading
06.2025 - CurrentRead More
Foreman
EMS Construction
04.2024 - 05.2025Read More
Terminal Manager
Ergon Asphalt & Emulsions
05.2022 - 03.2024Read More
Sales Coordinator
Kemp Quarries
09.2020 - 05.2022Read More
Area Supervisor
Dolese Bros
02.2017 - 04.2019Read More
Plant Maintenance Technician
Dolese Bros
01.2001 - 01.2017Read More
Ashford University
Bachelor of Arts from Business Administration
Read More