Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VICTOR JARQUIN VILLEDA

PALM CITY,Florida

Summary

DINING ROOM SUPERVISOR APPLICATION

With over 20 years of experience in hospitality, including a significant tenure at Pipers Landing, I excel in multitasking and exceptional customer service. My expertise spans from seamless service coordination to fostering warm customer relationships, underpinned by proficiency in JONAS systems and a strong work ethic. I consistently enhance guest experiences, demonstrating hospitality service expertise and effective team collaboration.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Performing deferent positions as SERVER, BARTENDER,

Overview

18
18
years of professional experience

Work History

Server

Pipers Landing
11.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with JONAS and POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Pipers Landing
10.2011 - Current

since 2011 until current year. i worked many winter seasons at Pipers Landing Club.

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Head Housekeeping Supervisor

Best Western Golden Spike
05.2019 - 10.2019
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly Hotel and rooms area for an enjoyable guest experience.
  • Team work
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • summer seasons 2019 and 2018

Server

Best Western Hotels & Resorts
05.2016 - 10.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • worked summers 2016,2015,2014,2013,2012, and 2011

Server

Custer State Park Resorts
05.2007 - 10.2007

summer season server in 2007,2006,2005,2004 and 2003

  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Nuevos Horizontes
Honduras

Skills

  • Strong work ethic
  • Workload prioritization
  • Exceptional customer service
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Team collaboration

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Server

Pipers Landing
11.2021 - Current

Head Housekeeping Supervisor

Best Western Golden Spike
05.2019 - 10.2019

Server

Best Western Hotels & Resorts
05.2016 - 10.2016

Server

Pipers Landing
10.2011 - Current

Server

Custer State Park Resorts
05.2007 - 10.2007

High School Diploma -

Nuevos Horizontes
VICTOR JARQUIN VILLEDA