Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victor Ledon

Pleasant Hill,CA

Summary

Dynamic and reliable professional with a proven track record at On Time Delivery, enhancing customer satisfaction by 40% through exceptional time management and problem-solving skills. Fluent in Spanish, adept at maintaining punctuality and fostering relationships. Specializes in efficient route planning and safe driving, ensuring top-notch service delivery.

Overview

9
9
years of professional experience

Work History

Driver

On Time Delivery
09.2021 - 05.2024
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Maintenance Worker

1727 Appaetments
06.2015 - 11.2022
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
  • Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
  • Installed new locks, door handles, and door closers.
  • Drilled and cut holes in walls and floors to accommodate passage of pipes.
  • Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Met customer service expectations through problem resolution, daily communication and follow-up, boosting customer service scores 40%.
  • Applied exterior caulking to building joints and seams.
  • Performed thorough surface preparation, guaranteeing long-lasting results for clients.

Education

GED -

Hayward Adult School
Hayward, CA
08.2019

Associate of Arts - Human Service

Merrit College
Oakland, CA
05.2019

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Punctual and Reliable
  • Patience and understanding
  • Flexible Schedule
  • City and non-city driving
  • Commercial driving
  • Equipment Operation
  • Relationship Building
  • Spanish Fluency

Languages

Spanish
Full Professional

Timeline

Driver

On Time Delivery
09.2021 - 05.2024

Maintenance Worker

1727 Appaetments
06.2015 - 11.2022

GED -

Hayward Adult School

Associate of Arts - Human Service

Merrit College

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Victor Ledon