Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Victor Mejia Guardado

Germantown,MD

Summary

Successful Pharmacy Technician bringing my experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Albertsons
Germantown, MD
03.2023 - Current
  • Transmitted insurance billing for vaccinations for customers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Prepared and processed medical insurance claim forms and records.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Received payment from customers and processed credit card transactions when necessary.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Operated cash registers to accept payments from customers.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Managed filing of prescriptions, both electronically and manually.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Answered telephones to respond to questions or requests.

Sales Associate

JE FLOORS LLC
Germantown, MD
01.2021 - 12.2021
  • Served as a key point of contact for customers.
  • recorded and maintained contact information for future project updates, fostering customer relationships.
  • collaborated with the sales team to achieve sales targets and deliver quality customer service.
  • Utilized strong interpersonal skills to enhance the customer experience and resolve any issues or cancers.
  • Contributed to the development and implementation of sales strategies to increase business growth.
  • maintained a high level of product knowledge to effectively guide customers in their purchase decisions.
  • Described merchandise and explained use, operation and care.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Answered store and merchandise questions and led customers to wanted items.
  • Upsold additional items based on customer interests and needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Tracked sales performance metrics to identify trends in the market place.

Education

High School Diploma -

Seneca Valley High School
Germantown, MD
05.2023

Skills

  • Order Verification
  • Medication Dispensing
  • Regulatory Compliance
  • Supply Restocking
  • Workflow Optimization
  • Billing Support
  • Insurance Billing
  • Drug Inventory Control
  • Insurance Verification
  • Drug Inventory Management
  • Prescription Filling
  • HIPAA
  • Proper Labeling Procedures
  • Verifying Orders
  • Processing Payments
  • Pharmacy Operations
  • Resolving Customer Issues
  • Problem-Solving Skills
  • Stocking Shelves
  • Troubleshooting Malfunctioning Equipment
  • Team Collaboration
  • Patient Education and Counseling
  • Ordering and Stocking Medications
  • OTC Recommendations

Certification

  • Licensed Pharmacy Technician

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Pharmacy Technician

Albertsons
03.2023 - Current

Sales Associate

JE FLOORS LLC
01.2021 - 12.2021

High School Diploma -

Seneca Valley High School

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Victor Mejia Guardado