Victor Moral
CAPE CORAL,FL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
ZT Mobile Detailing
02.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Collected, arranged, and input information into database system.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Security Guard
Brightstone
06.2022 - 08.2022
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Car Wash Attendant
Tom's Family Car Wash
01.2020 - 05.2020
- Achieved customer satisfaction by providing high-quality professional service.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Education
High School Diploma -
Island Coast High School
Cape Coral, FL05.2023
Skills
- Waste Reduction
- Revenue Benchmarks
- Conflict Resolution Techniques
- Staff Development
- Team Member Motivation
- Priority Management
- Hiring and Training
- Safety Awareness
- Document Management
Accomplishments
- Achieved employee of the month twice through effectively helping with tasks at work.
- Improved team speed efficiently
- Supervised team of 6 staff members.
Certification
- Entrepreneurship and Small Business, ESB - April 22, 2022
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
ZT Mobile Detailing
02.2023 - Current
Security Guard
Brightstone
06.2022 - 08.2022
Car Wash Attendant
Tom's Family Car Wash
01.2020 - 05.2020
High School Diploma -
Island Coast High School
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