Victor Perez Jr.
San Antonio,TX
Summary
Dedicated and detail oriented Quality Assurance Specialist with extensive experience in healthcare settings and firsthand insight into how quality impacts patient outcomes and family well being. Driven by a strong commitment to improving standards and ensuring regulatory compliance. Skilled in proactive problem solving, continuous learning, and clear communication across teams. Passionate about advancing patient care through quality oversight and process improvement. Ready to contribute to a mission driven team focused on excellence and accountability in healthcare delivery.
Overview
12
12
years of professional experience
Work History
MEDICAL QUALITY ASSURANCE SPECIALIST
Leidos QTC
04.2024 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Review exam reports sent over from medical providers.
- Ensure all medical documentation is complete and accurate.
- Ensure all tests have been ordered and completed, and present in the medical record.
- Coordinate with medical providers as needed for clarification of reports.
HOSPICE TRAVEL CNA
All Seasons Hospice of Texas
02.2024 - 03.2024
- Responded quickly and calmly in emergency situations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
CNA (Certified Nurses Assistant)
Touchstone Community - The Heights of Bulverde
10.2023 - 01.2024
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
- Documents actions by completing forms, reports, logs, and records.
- Protects the organization's value by keeping patient information confidential.
- Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures; federal, state, and local requirements; and JCAHO standards.
CNA (Certified Nurses Assistant)
Advanced Rehabilitation and Healthcare of Live Oak
07.2023 - 10.2023
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
- Documents actions by completing forms, reports, logs, and records.
- Protects the organization's value by keeping patient information confidential.
- Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures; federal, state, and local requirements; and JCAHO standards.
Substitute Teacher, K-12
Brownsville ISD
10.2022 - 06.2023
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
EKG Monitor Technician
Valley Regional Medical Center
04.2019 - 06.2021
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Closely monitored patient condition during tests and alerted cardiac nurses if the patient became stressed or the condition worsened.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to patient nurse or charge nurse.
- Providing detailed data to Cardiologists.
Physical Therapist Technician
Valley Regional Medical Center
03.2017 - 04.2019
- Responsible for assisting the therapists with initial evaluations, patient exercise, patient wound care, and patient ambulation.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Monitored patient's safety and response to exercise intensity to discuss with therapist.
- Responsible for department organization and keeping treatment areas clean.
ER Patient Access Specialist
Valley Baptist Medical Center
09.2013 - 01.2014
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Education
High School Diploma - Law Magnet Criminal Justice
James Pace High School
Brownsville, TX05.2012
Radiologic Technology Certificate - Radiologic Technology
Texas Southmost College
Brownsville, TX07.2025
General Studies
University of Texas Rio Grande Valley
Brownsville, TX12.2022
Communications
University of Texas Rio Grande Valley
Brownsville, TX06.2014
Communications
University Of Texas Brownsville
Brownsville, TX09.2013
Skills
- EKG Monitoring and Interpretation
- Healthcare Compliance and Confidentiality
- Electronic Medical Records (EMR)
- Effective Communication Organizational Skills
- Critical thinking
- Time Management
- Patient Care Coordination
Accomplishments
- Smart Catch - First quarter 2019, Valley Regional Medical Center
Smart Catch - First quarter 2019, Valley Regional Medical Center 2019
Went above and beyond in caring for patient safety and treating our community as family by providing quality, compassionate care.
Timeline
MEDICAL QUALITY ASSURANCE SPECIALIST
Leidos QTC
04.2024 - Current
HOSPICE TRAVEL CNA
All Seasons Hospice of Texas
02.2024 - 03.2024
CNA (Certified Nurses Assistant)
Touchstone Community - The Heights of Bulverde
10.2023 - 01.2024
CNA (Certified Nurses Assistant)
Advanced Rehabilitation and Healthcare of Live Oak
07.2023 - 10.2023
Substitute Teacher, K-12
Brownsville ISD
10.2022 - 06.2023
EKG Monitor Technician
Valley Regional Medical Center
04.2019 - 06.2021
Physical Therapist Technician
Valley Regional Medical Center
03.2017 - 04.2019
ER Patient Access Specialist
Valley Baptist Medical Center
09.2013 - 01.2014
General Studies
University of Texas Rio Grande Valley
Communications
University of Texas Rio Grande Valley
Communications
University Of Texas Brownsville
High School Diploma - Law Magnet Criminal Justice
James Pace High School
Radiologic Technology Certificate - Radiologic Technology
Texas Southmost College
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