Victor Quintana

Pediatrix Medical Group

01.2013 - Current

Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
Reduced wait times for patients by implementing an efficient triage system for urgent cases.
Called and faxed pharmacies to submit prescriptions and refills.
Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
Coordinated with physicians to develop and implement care plans for patients, ensuring the delivery of high-quality medical services.
Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
Implemented quality control measures to ensure the accuracy of patient documentation and billing practices.
Enforced quality control protocols to maintain accuracy of test results.
Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Prepared reports to document laboratory results and findings.