Victor Rosetti
Upland,CA
Summary
Providing exemplary services to a variety of diverse clientele using the applied knowledge gained through educational pursuits and accumulated during years of service in the job sector, including academic and non – academic institutions and environments. Diligent Cage Cashier with 3 year background assisting guests with chips, cash, fast cash tickets, promotional play, credit cards and checking accounts. Reliable and focused professional with efficient wire transfer handling abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cage Cashier
San Manuel Casino
06.2021 - Current
- Trained, oriented and mentored new cashiers in money handling and cage security procedures.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Improved customer satisfaction by processing transactions accurately and timely.
- Answered customer inquiries regarding account balances, transaction history, and service charges.
- Organize cassettes for cash dispensing units on the casino floor.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
HVAC Technician
Air supply
07.2012 - 01.2020
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Established long-term relationships with clients by delivering consistent high-quality service and support for their HVAC needs.
Sales Associate
utility Board Shop
06.2008 - 03.2009
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Arts - Business Administration
California State University San Bernardino
San Bernardino, CA01.2015
Associates of Business - Social and Behavioral Studies
Chaffey College
Rancho Cucamonga, CA01.2012
Skills
- Reliability and punctuality
- Professionalism and Courtesy
- Cash Handling
- Data Entry Efficiency
- System Troubleshooting
- Work Ethic and Integrity
- Customer-focused
- Written and verbal communication
Certification
Accounting Certificate, California State University San Bernardino, 2020
Volunteer Experience
Echoes of Faith Church, Ontario, CA, 91762, 2012
- Assist church with setting up before and after service
- Direct new volunteers in giveaways for those in need
Timeline
Cage Cashier
San Manuel Casino
06.2021 - Current
HVAC Technician
Air supply
07.2012 - 01.2020
Sales Associate
utility Board Shop
06.2008 - 03.2009
Bachelor of Arts - Business Administration
California State University San Bernardino
Associates of Business - Social and Behavioral Studies
Chaffey College
Accounting Certificate, California State University San Bernardino, 2020
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