Victor Santana
Estes Park
Summary
Positive and friendly individual with strong commitment to providing exceptional customer service. Understanding of food safety and sanitation practices, combined with excellent communication and multitasking abilities. Dedicated to creating memorable dining experiences that leave guests satisfied and eager to return.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
La Cocina De Mama
01.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items.
- Supported fellow waitstaff through teamwork during busy times.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Busser
Acapulco
03.2019 - 12.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
Education
High School Diploma -
Estes Park High School
Estes Park, CO05-2024
Skills
- Customer service
- Clear communication
- Order taking
- Cleaning and sanitizing
- Food running
- Food safety awareness
- Workplace safety
- Memory retention
- Strategic planning
- Complaint resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Waiter
La Cocina De Mama
01.2023 - Current
Busser
Acapulco
03.2019 - 12.2022
High School Diploma -
Estes Park High School
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