Summary
Overview
Work History
Education
Skills
Languages
Timeline
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VICTOR SUSITCHII

Wood Dale,IL

Summary

Professional Dispatch Manager with considerable experience working in busy logistics, transport and vehicle environment. Efficiently works with drivers, other dispatchers and management to create most effective delivery routes and schedules to maximize driver efficiency. Enjoys working in challenging situations, remaining calm and level-headed in stressful situations.

Overview

8
8
years of professional experience

Work History

Dispatch Manager

Vivam Carriers
Harwood Heights, IL
11.2023 - 01.2024
  • Resolved customer complaints regarding late or incomplete deliveries by working with logistics teams to find solutions.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Maintained up-to-date records of shipments, driver logs, vehicle maintenance schedules and fuel consumption data.
  • Tracked and scheduled preventive maintenance services for trucks and heavy equipment statewide through inside company mechanics and outside vendors.
  • Developed communication protocols between dispatchers and drivers to ensure accurate updates during transit times.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Ensured all vehicles were equipped with necessary tools prior to departure from warehouse.

Truck Driver/Owner/Operator

Viva Express
Summit, IL
09.2021 - 11.2023
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Drove tractor-trailer combinations to transport and deliver products or other materials.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.

Truck Driver/Owner/Operator

Universe Carrier Inc
Huntley, IL
02.2019 - 08.2021
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs, and installed fuses and tire chains.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.

Truck Driver/Owner/Operator/Dispatcher

Global Freight
Summit, IL
02.2016 - 01.2019
  • Addressed questions, problems or requests for service or equipment.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Documented services performed, operations information, and dispatch details in system.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Worked well with dispatchers to communicate route and schedule changes.

Education

Bachelor of Finance And Banks -

Free International University of Moldova
Chisinau Moldova
06-2013

Skills

  • Phone Dispatch
  • Repair Scheduling
  • Field Call Management
  • Critical Thinking
  • Fleet Dispatching
  • Customer Communication
  • Fleet Maintenance
  • Updating Logs
  • Microsoft Office

Languages

English
Full Professional
Romanian
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Professional
French
Limited

Timeline

Dispatch Manager

Vivam Carriers
11.2023 - 01.2024

Truck Driver/Owner/Operator

Viva Express
09.2021 - 11.2023

Truck Driver/Owner/Operator

Universe Carrier Inc
02.2019 - 08.2021

Truck Driver/Owner/Operator/Dispatcher

Global Freight
02.2016 - 01.2019

Bachelor of Finance And Banks -

Free International University of Moldova

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VICTOR SUSITCHII