Victor Zavoli
Antioch,USA
Summary
Multilingual professional fluent in Portuguese, Spanish, French, and English, offering exceptional linguistic skills and a strong commitment to outstanding customer service. Organized Hostess experienced in maintaining high service levels during peak periods while effectively streamlining seating protocols. Proven Sales Representative with a track record of achieving customer retention goals through relationship building and in-depth product knowledge, consistently driving impressive sales performance. Proactive and well-organized sales leader skilled in lead generation, product demonstration, and problem-solving, dedicated to meeting and exceeding targets through strategic approaches.
Overview
4
4
years of professional experience
Work History
Server, Host, Head Server
Brasas Do Brasil
Concord, CA
09.2023 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Host, Server
Salad Makers
Brentwood, CA
09.2022 - 05.2023
- Served food and beverages to patrons and immediately remedied issues with orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Waterpark Supervisor
Six Flags
Vallejo, CA
05.2021 - 08.2022
- Provided knowledgeable service when answering questions and greeted customers with friendly demeanor.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
High School Diploma - undefined
Deer Valley High School
Antioch, CA07.2022
Skills
- Effective Customer Upselling
- Point of Sale (POS) System Operations
- Relationship Selling
- Negotiation Tactics
- Market Research and Analysis
- Customer Needs Assessment
- Product and Service Knowledge
- Strong work ethic
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
French
Limited Working
English
Native or Bilingual
Timeline
Server, Host, Head Server
Brasas Do Brasil
09.2023 - 08.2025
Host, Server
Salad Makers
09.2022 - 05.2023
Waterpark Supervisor
Six Flags
05.2021 - 08.2022
High School Diploma - undefined
Deer Valley High School