VICTOR BENAVIDES
Sunny Isles ,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Community Manager
Pompano Palms Apartments-402 units
Pompano Beach, FL
05.2023 - Current
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Boosted tenant retention by addressing issues to achieve speedy resolution.
- Drove tenant feedback to deliver information to management for corrective action.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Analyzed user feedback and identified areas of improvement.
Assistant Community Manager
AHA-Aventura Harbor Apatment-690 units
Aventura, FL
03.2023 - 05.2024
- Coordinated events for residents of the community.
- Provided administrative support to the Community Manager as needed.
- Reviewed documents such as contracts, leases, and permits prior to submission.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Facilitated and maintained compliance with federal housing re-certification regulations.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Community Assistant Manager
Pompano Palms Apartments-402 units
Pompano Beach, FL
03.2021 - 03.2023
- Produced and updated organizational records and reports, such as; delinquencies and renewals.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Updated resident accounts with latest personal information and recent payments.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Preparation of 3-Day Notices/Renewal Notices.
Leasing Manager
United Property Management
North Miami Beach, FL
09.2020 - 03.2021
- Encouraged prospective tenants to fill out applications after property tours.
- Review required application documents and review application information provided by Prospect.
- Ran background checks on potential tenants to evaluate criminal records and credit statuses.
- Explained policies and procedures to tenants and enforced all rules.
- Move-In/Move-Out Procedures.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Education
CAM - Certificate
Gold Coast School
Florida07-2022
Real Estate License - Real Estate
Florida Real Estate Commission
Florida06.2018
Bachelor of Business Administration in Economics And Finance - Master in Strategic Management
IBEROAMERICAN INTERNATIONAL UNIVERSITY
Puerto Rico06.2018
Property Management - Certificate
Gold Coast School
Florida02.2017
Bachelor of Business Administration -
Higher Polytechnic School Of The Coast
Ecuador01.2012
Skills
- Background checks
- Sales tracking
- Customer service
- Application processing
- Property tours
- Fair housing laws knowledge
- MS Office
- Yardi/Entrata
- Bilingual: Spanish/English Language
- DocuSign
- MLS
Timeline
Community Manager
Pompano Palms Apartments-402 units
05.2023 - Current
Assistant Community Manager
AHA-Aventura Harbor Apatment-690 units
03.2023 - 05.2024
Community Assistant Manager
Pompano Palms Apartments-402 units
03.2021 - 03.2023
Leasing Manager
United Property Management
09.2020 - 03.2021
CAM - Certificate
Gold Coast School
Real Estate License - Real Estate
Florida Real Estate Commission
Bachelor of Business Administration in Economics And Finance - Master in Strategic Management
IBEROAMERICAN INTERNATIONAL UNIVERSITY
Property Management - Certificate
Gold Coast School
Bachelor of Business Administration -
Higher Polytechnic School Of The Coast
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