Front Desk Associate
Harbor Fitness
Brooklyn, NY
08.2023 - 01.2024
- Assisted with registration process for new members, including collecting payment information and providing membership agreements.
- Maintained a clean and organized gym environment, ensuring all equipment was in proper working order.
- Answered phones, issued equipment and completed guest check-in.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted members and guests upon arrival, provided facility tours, and answered questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.