Summary
Work History
Education
Skills
Timeline
Generic

Victoria Acosta

Brooklyn,NY

Summary

College student looking for customer service driven environment with a goal to develop more skills in the retail industry.

Work History

Front Desk Associate

Harbor Fitness
Brooklyn, NY
08.2023 - 01.2024
  • Assisted with registration process for new members, including collecting payment information and providing membership agreements.
  • Maintained a clean and organized gym environment, ensuring all equipment was in proper working order.
  • Answered phones, issued equipment and completed guest check-in.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Greeted members and guests upon arrival, provided facility tours, and answered questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Some College (No Degree) - Liberal Arts And Sciences

New York City College of Technology of The City University of New York
Brooklyn, NY

Skills

  • First Aid/CPR
  • Front Desk Operations
  • Telephone Etiquette
  • Communication
  • Beverage Preparation
  • Customer Service
  • Product Sales

Timeline

Front Desk Associate

Harbor Fitness
08.2023 - 01.2024

Some College (No Degree) - Liberal Arts And Sciences

New York City College of Technology of The City University of New York
Victoria Acosta