Victoria Andrews
Clarksville,TN
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
6
6
years of professional experience
Work History
Property Manager
Universal Development
Girard, OH
05.2022 - Current
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Exercised direct supervision over property staff.
Business Development Manager
Taylor Auto Group
Hermitage, PA
01.2021 - 05.2022
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- gave online appraisals on vehicles to bring in for purchase/trade in.
Insurance Producer
Chris Motsenbocker State Farm
Newport News, VA
07.2019 - 04.2020
- Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
- Followed up with existing customers to ensure satisfaction and renewals of policies.
- Prepared accurate quotes for prospective clients based on their individual needs.
- Assisted with the underwriting process by gathering necessary documents from applicants.
- Participated in team meetings to discuss strategies for meeting goals.
- Performed administrative tasks such as maintaining records, filing paperwork.
- Presented comprehensive explanations of insurance policies to clients.
- Identified potential new customers through cold-calling and networking activities.
- Generated leads through referrals, online campaigns, mailers.
- Wrote policies, finalized documents, and filed paperwork.
Business Development Manager
Taylor Auto Group
Hermitage, PA
06.2018 - 06.2019
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- gave online appraisals on vehicles to bring in for purchase/trade in.
Education
High School Diploma -
Trumbull Career And Technical Center Adult Training Center
Warren, OH05-2012
Skills
- Business Administration
- Property Management
- Business Development
- Leasing and Sales
- Staff Management
Accomplishments
- Maintained above 100% operating revenue percentage on audits for property management bonuses.
References
References available upon request.
Timeline
Property Manager
Universal Development
05.2022 - Current
Business Development Manager
Taylor Auto Group
01.2021 - 05.2022
Insurance Producer
Chris Motsenbocker State Farm
07.2019 - 04.2020
Business Development Manager
Taylor Auto Group
06.2018 - 06.2019
High School Diploma -
Trumbull Career And Technical Center Adult Training Center
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