Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Victoria Banks

Fort Myers

Summary

Dynamic server with a strong work ethic and exceptional memory retention. Proven ability to enhance guest experiences through accurate order delivery and effective item promotion. Skilled in high-volume dining environments, demonstrating adaptability and teamwork to ensure seamless service.

Overview

1
1
year of professional experience

Work History

Server

Kelly Greens Golf and Country Club
01.2025 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Learned menu items thoroughly to effectively communicate options and provide recommendations.
  • Participated in training sessions to develop knowledge of safety protocols and operational standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Aunt Stephie's
05.2024 - 08.2024
  • Handled cash transactions accurately while ensuring adherence to payment processing procedures.
  • Adapted quickly to changing priorities during peak hours, contributing to a smooth workflow.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Worked independently as the only server each shift
  • Made shakes, caffeinated beverages, and more

Education

Bachelor of Science - Marketing

Florida Gulf Coast University
Fort Myers, FL
05-2027

Skills

  • Strong work ethic
  • Memory retention
  • High volume dining

  • Team collaboration
  • Order accuracy
  • Item promotion

Affiliations

  • National Honors Society
  • Rotary Club
  • 4-H Club
  • American Marketing Association

Timeline

Server

Kelly Greens Golf and Country Club
01.2025 - Current

Server

Aunt Stephie's
05.2024 - 08.2024

Bachelor of Science - Marketing

Florida Gulf Coast University