Detail-oriented professional with expertise in scheduling software and project coordination. Proven ability in appointment management and effective communication to ensure timely project completion and exceptional customer service.
Overview
2
2
years of professional experience
Work History
Office scheduler
Lanier home Restoration
Dawsonville, Georgia
07.2026 - 08.2026
Scheduled and confirmed client appointments, enhancing daily operational efficiency.
Coordinated schedules for restoration projects, ensuring projects completed on time.
Maintained project timelines using scheduling software to track progress.
Facilitated communication between clients and contractors, providing timely project updates.
Maintained accurate records of all tasks completed by the team.
Handled incoming calls and directed callers to appropriate department or employee.
Called insurance adjusters to obtain updates on pending claims for better case management.
Receptionist
Americas Best Contacts And Eyeclasses
Dawsonville, Georgia
04.2025 - 06.2026
Welcomed patients and visitors with a friendly demeanor and professional appearance.
Handled incoming calls, directing inquiries to appropriate staff members efficiently.
Coordinated patient flow to ensure timely service in the eye care clinic.
Managed appointment scheduling using electronic health record systems.
Coordinated and scheduled patient appointments using scheduling software. for clients, customers, and other visitors.
Scheduled and confirmed appointments.
Assisted patients with completing forms and verifying insurance information.
Processed payments and managed billing inquiries with accuracy and care.
Maintained a clean and organized reception area for improved visitor experience.
Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Beauty Advisor
Ulta
Dawsonville, Georgia
10.2024 - 05.2025
Guided customers in selecting products and educated them on skincare ingredients to enhance their purchasing decisions.
Demonstrated makeup application techniques to elevate customer experience.
Fostered positive shopping experiences through active listening and tailored communication with customers.
Welcomed customers warmly upon entry to enhance their shopping experience. upon entering store or salon and established friendly relationships with them.
Maintained cleanliness and organized product displays to create an inviting shopping environment.
Processed transactions accurately at the cash register.
Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Provided feedback on inventory levels and product availability to management.
Attended training sessions to stay updated on new products and trends.