Victoria Bohannon Buck, PhD

Saint Louis,MO

Summary

Dynamic Medical Practice Administrator and creative Marketing innovator with expertise in developing successful management strategies, effective communication, operational efficiency and team leadership. Proven ability to implement process improvements that enhance service delivery.

Overview

years of professional experience

Work History

Medical Practice Administrator

Renal Consultants

Saint Louis, Missouri

02.1993 - Current

Oversaw daily operations of medical practice, ensuring efficient workflow and productivity.
Managed staff schedules to optimize coverage and enhance operational efficiency.
Implemented billing processes that streamlined revenue cycle management.
Coordinated patient appointments and follow-ups to guarantee uninterrupted care delivery.
Developed policies to ensure compliance with healthcare regulations and standards.
Facilitated communication between medical staff and patients to improve service quality.
Trained new employees on office procedures and software systems for effective integration.
Monitored supply inventory to maintain adequate resources for practice needs.

Creative Program Supervisor

Maritz Motivation

Fenton, MO

08.1979 - 10.1984

Supervised program implementation, ensuring alignment with Fortune 500 client goals.
Managed stakeholder communication, facilitating regular project updates.
Oversaw budget allocation and resource management across multiple programs.
Led cross-functional teams to develop innovative program solutions.
Analyzed participant feedback to identify improvement areas for programs.
Developed operational guidelines to enhance program processes effectively.
Designed and implemented program policies and frameworks for change management.
Maintained accurate records of program activities and outcomes.

Education

Ph.D. - Management - Leadership And Organization Change

Walden University

Minneapolis, MN

MBA - Management

Webster University

St. Louis, MO

Bachelor of Arts - Political Science

Northwestern University

Evanston, IL

Skills

Staff management : Training and onboarding
Patient coordination and scheduling
Policy development
Team leadership
Budget Management and oversight
Problem solving skills
Effective communication skills

Conflict Resolution techniques
Human Resource management
Payroll Administration processes
Physician credentialing processes
Practice marketing strategies
Electronic Health Records Management

Timeline