Victoria Boyer
DeMotte,IN
Summary
Dedicated Lead cashier with 6 years of experience collecting customer payments. Accurately calculates cash, detects counterfeit bills and makes changes. Detailed and speedy when balancing cash drawer. Excellent mathematical abilities. Experienced retail professional with 6-year history of training and leading teams of cashiers in high-volume environments. Detail-oriented and organized with excellent time management ability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Cashier
Travel Centers Of America
DeMotte, IN
04.2016 - Current
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
- Processed checks, cash and credit purchases or refunds.
- Increased customer loyalty and retention.
- Helped manage 2 different stores and helped out at multiple locations
Education
Medical Billing And Coding Certification - Medical Billing And Coding
in Training College
Lowell, IN09.2022
High School Diploma -
Kankakee Valley High School
Wheatfield, IN06.2016
Skills
- Complaint Resolution
- Work Task Prioritization
- Credits and Refunds
- Adaptability and Dependability
- Customer Relations
- POS Systems
- Bookkeeping Software
- Basic Math Functions
- Vendor Relations
Accomplishments
One year experience with ICD10-CM
One year experience with CPT
Certification
- CBCS - Certified Billing and Coding Specialist
- HIPPA certified
Timeline
Lead Cashier
Travel Centers Of America
04.2016 - Current
Medical Billing And Coding Certification - Medical Billing And Coding
in Training College
High School Diploma -
Kankakee Valley High School
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