Summary
Overview
Work History
Education
Skills
References
Timeline
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Victoria Burger

Winston-Salem,NC

Summary

Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Waitress Supervisor

Olympia Family Restaurant
Randleman, NC
12.2022 - Current
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Delegated work to staff, setting priorities and goals.
  • Developed policies, procedures, and standards for server management and maintenance.
  • Developed and maintained documentation for server configurations, processes, and procedures.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Served orders by picking up and delivering customers' choices from bar and kitchen.

Lead Teacher

Randleman Enrichment Center
Randleman, NC
12.2021 - 11.2023
  • Ensured compliance with state standards by incorporating them into lesson plans.
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Worked with teachers to design interactive lessons and increase student success.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
  • Organized activities to promote physical, mental and social development of each child.

Lead Teacher

Neighbors Grove Christian Academy
Asheboro, NC
01.2013 - 11.2023
  • Ensured compliance with state standards by incorporating them into lesson plans.
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Organized activities to promote physical, mental and social development of each child.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.

Certified Nursing Assistant

Moses Cone Hospital
Greensboro, NC
01.2005 - 01.2013
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Observed patients for any changes in their physical or mental condition.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

Education

High School Diploma -

Eastern Guilford High School
McLeansville, NC
05-2004

Some College (No Degree) - Certified Nursing Assistant

Randolph Community College
Asheboro, NC

Skills

  • Customer service
  • Policy development
  • Guest relations
  • Organizational skills
  • Staff management
  • Policies development

References

References available upon request.

Timeline

Waitress Supervisor

Olympia Family Restaurant
12.2022 - Current

Lead Teacher

Randleman Enrichment Center
12.2021 - 11.2023

Lead Teacher

Neighbors Grove Christian Academy
01.2013 - 11.2023

Certified Nursing Assistant

Moses Cone Hospital
01.2005 - 01.2013

High School Diploma -

Eastern Guilford High School

Some College (No Degree) - Certified Nursing Assistant

Randolph Community College

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Victoria Burger