Victoria Carter
Buford,GA
Summary
A dependable employee seeking opportunities to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Willing to take on any task to support team and help business succeed.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hobby Lobby
Buford, GA
08.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
Hostess
Buffalo Wild Wings
Buford, GA
11.2019 - 08.2020
- Engagement Multitasking
- Calm demeanor Positive and professional Customer service, Moved and arranged tables, chairs, and settings for groups with special needs or large numbers
- Resolved customer concerns and handled requests with professionalism
- Memorized and promoted menu items, daily specials, and drink options
- Served take-out customers and managed curbside delivery service
- Verified table cleanliness and tableware settings before seating guests
- Coordinated availability of wait staff to balance workload between bar and restaurant sections
- Monitored dining rooms for seating availability, service, and occupancy limitations
- Managed guests' expectations concerning wait times for seating
- Maintained seating charts for optimal station rotations
- Kept customers happy, seating each quickly and always resolving complaints to complete satisfaction
- Handled customer payments, tracking orders and processing transactions with high accuracy
- Supported kitchen staff and servers with back-up food delivery and bussing support.
Brand Ambassador
Old Navy
Buford, GA
07.2019 - 11.2019
- Helped match customers to products with knowledge of current trends and direct feedback about individual preferences
- Demonstrated and explained products, methods, and services to persuade customers to purchase products or use services
- Recommended best-fit products based on customer preferences
- Maintained presentable areas with constant attention to stock and displays
- Kept areas neat while working and returned items to correct locations following demonstrations.
Education
High School Diploma -
Mountain View High School
Skills
- Store Opening and Closing
- Teamwork and Collaboration
- Cash Handling
- POS System Operations
- Time Management
- Guest Experience Management
- Guest Flow
- To-Go Order Preparation
- Warm and Welcoming
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Hobby Lobby
08.2021 - 01.2022
Hostess
Buffalo Wild Wings
11.2019 - 08.2020
Brand Ambassador
Old Navy
07.2019 - 11.2019
High School Diploma -
Mountain View High School
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