Victoria Castro
Miami
Summary
Passionate professional that is successful at managing multiple priorities with a positive attitude in a fast paced environment. Individual who has excellent communication skills and is committed to delivering seamless experiences to customers. Willingness to take on added responsibilities to meet independent and team goals.
Overview
1
1
year of professional experience
Work History
Server
Do & Co
05.2024 - Current
- Served food and beverages with attention to customer needs.
- Provided attentive service during high-volume periods without compromising service quality.
- Bussed and reset tables to keep dining and work areas clean and up to hygiene standards.
- Cultivated warm relationships with customers.
- Collaborated with team members during busy shifts for efficient workflow.
Assistant to the Event Coordinator
CandleLand
06.2023 - Current
- Helped meet demands by recommending improvements to business procedures.
- Increased team productivity by implementing clear expectations for staff members.
- Collaborated between team members on projects.
- Trained and evaluated newly hired employees on procedures.
- Demonstrated commitment to the organization's core values.
- Implemented customer service policies to increase satisfaction.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Production Assistant
FOX
03.2023 - 03.2023
- Inspected equipment to verify performance and functionality.
- Maintained a safe and clean work environment.
- Maintained relationships with media professionals.
- Prioritized tasks and managed workflow.
- Assisted crews with set building.
- Communicated with other crew members to coordinate production activities.
Education
Bachelor of Science - Early Childhood Studies
Florida International University
Miami, FL01.2022
Skills
- Project Management
- Training and mentoring
- Professional Appearance
- Processes and procedures
- Store Organization
- Customer experience
- Inventory Management
- Room Setup and Breakdown
- Teamwork and Collaboration
- Guest Engagement
- Cleanliness standards
Languages
Spanish
Native or Bilingual
Timeline
Server
Do & Co
05.2024 - Current
Assistant to the Event Coordinator
CandleLand
06.2023 - Current
Production Assistant
FOX
03.2023 - 03.2023
Bachelor of Science - Early Childhood Studies
Florida International University
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