Victoria Castro
Lubbock,TX
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cleaner/Environmental Services Housekeeper
ABM Janitorial Services
Lubbock, TX
10.2024 - Current
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Cash Logistics Processor/Armed Messenger
Brinks Incorpated
Lubbock, TX
12.2016 - 11.2024
- Received and processed cash payments from customers, ensuring accuracy of amounts.
- Verified customer payment information against invoices and other documents.
- Balanced daily receipts with reports generated by computer system.
- Maintained accurate records of all cash transactions.
- Assisted in reconciling discrepancies between accounts receivable and bank statements.
- Resolved customer inquiries regarding payment processing issues promptly and efficiently.
- Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
- Updated daily logs with information on mileage, damages and customer concerns.
- Drove and guarded armored vehicle transporting valuable assets.
- Checked and secured package loads before deliveries.
Cash Management Service Teller
Loomis Armored
Lubbock, TX
08.2019 - 08.2022
- Verified customer identification to ensure compliance with anti-money laundering regulations.
- Provided exceptional customer service by responding to inquiries in a timely manner.
- Trained new staff members on cash handling processes and procedures.
- Balanced daily cash deposits and vault inventory with zero error rate.
Certified Nursing Assistant
Heritage Oaks Nursing and Rehabilitation Center
Lubbock, TX
11.2013 - 08.2014
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
Cashier
Seven Eleven
Lubbock, TX
01.2010 - 05.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Housekeeping Room Attendant
Hilton
Midland, TX
03.2003 - 10.2004
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Education
Certification - Surgical Technology
South Plains College
Levelland, TXSkills
- Data Entry
- Customer Service
- Cash Handling
- Attention to Detail
- Communication
- Time Management
Certification
- Level 3 Security License
Timeline
Cleaner/Environmental Services Housekeeper
ABM Janitorial Services
10.2024 - Current
Cash Management Service Teller
Loomis Armored
08.2019 - 08.2022
Cash Logistics Processor/Armed Messenger
Brinks Incorpated
12.2016 - 11.2024
Certified Nursing Assistant
Heritage Oaks Nursing and Rehabilitation Center
11.2013 - 08.2014
Cashier
Seven Eleven
01.2010 - 05.2013
Housekeeping Room Attendant
Hilton
03.2003 - 10.2004
- Level 3 Security License
Certification - Surgical Technology
South Plains College