Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victoria Chapa

Hidalgo,TX

Summary

Dedicated secretary with strong customer service skills, adept at scheduling, communication, and data management. Committed to enhancing business processes and ensuring client satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Secretary

Royal Water
Mission, TX
02.2024 - Current
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Education

High School Diploma -

The University of Texas Rio Grande Valley
Edinburg, TX
05.2028

Skills

  • Office administration
  • Sales support
  • Quickbooks
  • Multi-line phone systems
  • Organization
  • Verbal and written communication
  • Customer service

Certification

  • Licensed Substitute Teacher

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Secretary

Royal Water
02.2024 - Current

High School Diploma -

The University of Texas Rio Grande Valley
Victoria Chapa