Victoria Collins
Summary
Highly-motivated employee with clinical experience and knowledge with compassion, with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Shenandoah Memorial Hospital
Woodstock, VA
03.2023 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Coordinated and scheduled appointments with clients, customers, and vendors.
Phlebotomist
Warren Memorial Hospital
Front Royal, VA
11.2021 - Current
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Coordinated in-office and off-site testing for high volume of daily patient samples.
- Identified patients using proper procedures prior to specimen collection.
- Conducted bleeding time tests and updated results into paper or electronic charts.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Labeled patient samples, double-checking information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Interacted with patients to gather and record data prior to blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Properly stored and transported specimens to prevent loss and delays.
Phlebotomist
WVU Berkeley Medical
Martinsburg, WV
08.2020 - 07.2021
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Assisted medical care providers by aiding with routine and specialized procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Treated blood-related chronic disorders by performing therapeutic phlebotomy.
- Conducted bleeding time tests and updated results into paper or electronic charts.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Assessed and supervised vital changes in patient condition by monitoring vital signs and symptoms.
Phlebotomist
Winchester Medical Center
Winchester, VA
03.2017 - 06.2019
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Built trust and minimized patient discomfort during phlebotomy procedures.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Labeled blood vials with critical information like time of collection, date, and patient name.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Maintained fully-stocked phlebotomy cart, carrier, and station.
- Conducted bleeding time tests and updated results into paper or electronic charts.
Office Assistant
Kickin Asphalt
Strasburg, VA
06.2010 - 08.2017
- Responsibilities included typical tasks associated with normal office functions in a high pace environment, answering the telephone, setting up client appointments for estimators, keeping all DMV and state regulated paper work up to date, completed process for applications for the proper permits.
- And assisted clients with a smooth transition for a satisfied experience.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Maintained business records by updating customer information.
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Education
Some College (No Degree) - Phlebotomy
Lord Fairfax Community College
Middletown VaHigh school diploma -
Brooke Point High School
Skills
- Customer Service
- Patient Care
- Phlebotomy
- Telephone Skills
- Research skills
- Blood Culturing
- Peak and Trough Tests
- Butterfly Venipuncture
- Blood Alcohol Testing
- Sample and Form Matching
- Biohazard Policy Compliance
- Staff Phlebotomy Training
- HIPAA Compliance
- Professional Bedside Manner
- Operating EKG Equipment
- Multitasking and Prioritization
- Cleaning and Organizing
- Inventory Management
- Appointment Scheduling
- Travel Arrangements
Affiliations
Timeline
Medical Assistant
Shenandoah Memorial Hospital
03.2023 - Current
Phlebotomist
Warren Memorial Hospital
11.2021 - Current
Phlebotomist
WVU Berkeley Medical
08.2020 - 07.2021
Phlebotomist
Winchester Medical Center
03.2017 - 06.2019
Office Assistant
Kickin Asphalt
06.2010 - 08.2017
Some College (No Degree) - Phlebotomy
Lord Fairfax Community College
High school diploma -
Brooke Point High School
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