VICTORIA COLON
The Bronx,NY
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
The UPS Store
Brooklyn, NY
06.2023 - Current
- Processed credit card transactions quickly and securely.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Opening and closing the store.
- Helped customers find specific products, answered questions, and offered product advice.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
Barista
Pier 69 Market
Brooklyn, NY
03.2022 - 05.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Home Attendant
CDPAP
Brooklyn, NY
02.2022 - 03.2022
- Responded promptly to emergency situations with appropriate action.
- Helped disabled clients move around safely by using assistive devices such as wheelchairs or walkers.
- Provided emotional support to clients dealing with difficult situations such as illness or death of a loved one.
- Prepared meals for clients based on their dietary restrictions and preferences.
- Arranged medical equipment in the home environment for optimal safety and comfort.
- Maintained accurate records of services provided including progress notes and medication logs.
- Transported clients to doctor's appointments and other errands.
- Ensured that client's living space was clean and safe at all times.
- Accompanied clients on walks or other recreational activities outside the home environment.
- Provided assistance with light housekeeping duties such as laundry, vacuuming, dusting.
- Established safe and clean area for patient by organizing personal items and removing trash and waste.
Education
HighSchool Diploma - undefined
Secondary School For Journalism
Brooklyn, NY01.2022
Skills
- Product sales and order processing
- Payment and cash handling
- Verbal and written communication
- Professionalism and reliability
- Shipment and inventory management
- Customer service excellence
- Store operations management
- Computer literacy
Certification
Certified Notary Public
Timeline
Manager
The UPS Store
06.2023 - Current
Barista
Pier 69 Market
03.2022 - 05.2022
Home Attendant
CDPAP
02.2022 - 03.2022
HighSchool Diploma - undefined
Secondary School For Journalism