Victoria Cordero
Corpus Christi,TX
Summary
Bachelor's degree in Psychology with a focus on adolescence, complemented by hands-on experience mentoring first-time freshmen in a university environment. Proven ability to efficiently manage office tasks and classroom responsibilities, demonstrating strong organizational skills. Exceptional customer service expertise showcased through effective communication with customers, assisting in product selection, addressing inquiries, and sharing in-depth product knowledge. Committed to fostering positive relationships and creating supportive environments for students and clients.
Overview
9
9
years of professional experience
Work History
Barista
The Brewery
03.2024 - Current
- Prepared high-quality espresso beverages and specialty drinks with attention to detail.
- Delivered exceptional customer service by engaging with customers and addressing their needs promptly.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted in training new baristas on beverage preparation techniques and customer service best practices.
Receptionist
Texas A&M University-Kingsville
01.2019 - 06.2019
- Assisted academic advisors and tutors with scheduling appointments and greeting guests.
- Managed phone calls, emails, and performed clerical duties.
- Supported administrative tasks, improving workflow efficiency within the office environment.
Sales Associate
University of Texas- Rio Grande Valley
08.2018 - 11.2018
- Assisted customers in locating and selecting books, enhancing overall shopping experience.
- Maintained accurate inventory records, ensuring availability of popular titles and timely restocking.
- Processed sales transactions accurately using point-of-sale systems.
Assistant
Texas A&M University-Kingsville
08.2017 - 06.2018
- Assisted the Graduate Coordinator in preparing and developing course materials and supporting activities that fulfill teaching responsibilities, such as proctoring and grading exams.
Peer-Mentor
Texas A&M University-Kingsville
08.2016 - 08.2017
- Mentored and supported students in the successful transition from high school to college during First Year by providing the opportunity for a one-to-one mentor relationship.
- Contributed to the academic and personal growth of incoming first-year students by offering their insights into academic and student support issues.
Education
Bachelor of Arts - Psychology
Texas A&M University-Kingsville
Kingsville, TXSkills
- Administrative proficiency
- Customer support expertise
- Professional phone communication
- Providing mentorship support
- Member outreach
- Detail-oriented data management
- Proficient in managing multiple tasks
Timeline
Barista
The Brewery
03.2024 - Current
Receptionist
Texas A&M University-Kingsville
01.2019 - 06.2019
Sales Associate
University of Texas- Rio Grande Valley
08.2018 - 11.2018
Assistant
Texas A&M University-Kingsville
08.2017 - 06.2018
Peer-Mentor
Texas A&M University-Kingsville
08.2016 - 08.2017
Bachelor of Arts - Psychology
Texas A&M University-Kingsville
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