Resourceful case manager looking to start gaining experience as an LPCA providing mental health support and crisis response. I am able to develop successful therapeutic processes and encourage honest discussions to help improve clients mental health. I show empathy and understanding to clients of various backgrounds and needs. Preferred population includes the severely mentally ill, as I have worked hands on with the homeless population for the past 2 years.
Hi, I’m
Victoria Coulter
LCPA
Farmers Branch,TX
Summary
Overview
2
years of professional experience
4
Certification
Work History
Catholic Charities DallasDallas, TX
Resource Specialist
10.2021 - 04.2022
Job overview
- Developed and implemented professional development activities to increase staff knowledge of community resources.
- Drafted, reviewed and revised policies and procedures related to community resources
- Provided technical assistance to staff on proper use of resources.
- Participated in community outreach and assisting homeless community by providing resources.
Cathlic Charities DallasDallas, TX
Case Manager
05.2022 - Current
Job overview
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
MetrocareDallas, TX
LPC Intern
01.2023 - 07.2023
Job overview
- Maintained client records, including intake forms and progress notes.
- Provided individual and group counseling to clients with a variety of mental health issues.
- Developed treatment plans in collaboration with clients and other healthcare professionals.
- Coached clients on communication skills, problem-solving strategies, stress management techniques and anger control methods.
- Monitored client progress towards established goals through regular review of treatment plans and progress notes.
- Facilitated psychoeducational groups focusing on topics such as coping skills development, life transitions and grief and loss processes.
- Assisted in creating crisis intervention plans for at-risk individuals or families facing crises situations or trauma triggers.
- Adhered to ethical standards set forth by the American Counseling Association.
- Provided referrals for additional services when appropriate for the client's needs.
- Participated in professional trainings related to counseling theories, best practices and evidence-based treatments.
- Actively participated in case consultations with supervisors or peers to ensure quality of care.
- Compiled data from assessments into reports which were used by administrators or insurance companies.
- Developed client-centered treatment plans with specific goals and objectives and provided therapeutic counseling in accordance with such plans.
Education
Northwestern Oklahoma State UniversityAlva, OK
Masters of Counseling Psychology from Counseling Psychology
05.2023
University Overview
- Summer 21' Fall 21' Spring 22' Summer 22' Fall 22' Spring 23' - Dean's List
- Graduated summa cum laude
Northwestern Oklahoma State UniversityAlva, OK
Bachelor of Science from Health And Sports Science
05.2020
University Overview
- Graduated cum laude
- Athletic scholarship
Crowder CollegeNeosho, MO
Associate of Arts from General Studies
05.2018
University Overview
Skills
- Referral Coordination
- Performance Tracking
- Client Counseling
- Solution-Focused Counseling
- Extensive DSM-IV Knowledge
- CBT Counseling
- Diagnostic Ability
- Suicide Risk Assessments
- Superior Communication Skills
- Exceptional Problem Solver
- Community Outreach
- Case Management
- Group Therapy
- Client Advocacy
- Social Work
- Emotional Awareness
- Behavior Monitoring
- Intervention Planning
- Therapy
- Crisis Intervention
- Care Planning
Certification
- Licensed Professional Counselor Associate - 2023
- Jurisprudence Certified
- HEART training certified
- CPR certified
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Timeline
LPC Intern
Metrocare
01.2023 - 07.2023
Case Manager
Cathlic Charities Dallas
05.2022 - Current
Resource Specialist
Catholic Charities Dallas
10.2021 - 04.2022
Northwestern Oklahoma State University
Masters of Counseling Psychology from Counseling Psychology
Northwestern Oklahoma State University
Bachelor of Science from Health And Sports Science
Crowder College
Associate of Arts from General Studies
- Licensed Professional Counselor Associate - 2023
- Jurisprudence Certified
- HEART training certified
- CPR certified
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