Victoria Cox- CpHT
Chesapeake,VA
Summary
Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CPhT- Head Technician at
Sunshine Family Pharmacy
Duck, NC
06.2022 - Current
- Monitored controlled substances inventory and maintained compliance with regulations.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Established or maintained medications and other patient profiles.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Processed insurance claims and resolved issues with coverage and payment.
- Maintained accurate records of medications dispensed, including dosage and quantity.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Maintained a clean and organized pharmacy workspace to ensure efficiency.
- Compiled customer demographic, allergy and medical history background.
- Adhered to safety standards when handling hazardous materials such as chemotherapy drugs.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted in the development and implementation of pharmacy services.
- Managed workflow within the pharmacy department by assigning tasks to staff members.
- Led a team of pharmacy technicians, providing training and supervision.
- Coordinated workflow to ensure timely and accurate medication dispensing.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Prepared and processed medical insurance claim forms and records.
- Trained new staff members on proper procedures for filling prescriptions.
- Addressed and resolved patient complaints and concerns.
- Trained new technicians in pharmacy procedures and customer service.
Caregiver
Lifeline
Campbellsville, KY
01.2020 - 04.2022
- Transported patient to medical appointments using wheelchair or motorized scooter when necessary.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Tracked and reported clients' progress based on observations and conversations.
- Cared for disabled children or children with sick or disabled parents.
- Utilized infection control protocols while performing tasks within the home setting.
- Administered prescribed medications under direction from physician.
- Ensured that all safety standards are met while providing care in the home setting.
- Helped client with medication self-administration.
- Maintained accurate records of patient care services including medications administered, treatments performed and changes in condition of patient.
Education
Associate of Science - Biomedical Sciences
College of The Albemarle
Elizabeth City, NC05-2025
Skills
- Medication dispensing
- Pharmacy operations
- Patient assessment
- Customer service
- Inventory management
- Regulatory compliance
- Effective communication
Affiliations
- Tennis
- Walking
- Personal Health advocate
Certification
- Certified Pharmacy Technician License/Certificate
- Non-Sterile Compounding course certification
- CPR-AED/ First-Aid Certification
- Bloodborne Pathogens Certificate
- Basic Life Support Certificate
References
References available upon request.
Timeline
CPhT- Head Technician at
Sunshine Family Pharmacy
06.2022 - Current
Caregiver
Lifeline
01.2020 - 04.2022
Associate of Science - Biomedical Sciences
College of The Albemarle
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