Victoria Crowder
Dalzell,SC
Summary
Dedicated professional with a proven track record at Carriage House of Sumter,Sc, excelling in patient care and customer service. Demonstrated ability to improve client well-being and independence through compassionate support and effective communication. Skilled in personal hygiene assistance and fostering positive relationships, significantly enhancing client satisfaction. Adaptably meets diverse needs with a flexible schedule and strong ethical standards.
Diligent Desired Position with strong foundation in providing compassionate and personalized care to clients. Proven track record of supporting daily living activities, ensuring safety, and promoting well-being. Demonstrated ability to build rapport with patients and effectively manage varying care needs.
Overview
28
28
years of professional experience
Work History
Home Health Aide
Advodah Home Health
Columbia, SC
02.2021 - Current
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Home Health Aide
Comfort Keepers Home Care
Sumter, SC
05.2018 - 09.2020
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted disabled clients to support independence and well-being.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Housekeeper
Comfort Inn & Suites
Sumter, SC
03.2017 - 02.2018
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
Elderly Caregiver
Carriage House of Sumter,Sc
Sumter, SC
11.2000 - 03.2017
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Assisted disabled clients to support independence and well-being.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
Sales Associate
Piggly Wiggly Supermarket
Sumter, SC
11.1999 - 11.2000
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Organized in-store promotions to increase awareness of new product lines.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Collaborated with marketing team to create engaging social media content, driving online engagement.
- Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
- Assisted in planning and execution of seasonal sales events, drawing in large crowds.
Sales Associate
Maxway Department Store
Sumter, SC
03.1997 - 09.1999
- Developed strong connections with clients for continuous engagement.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Hillcrest High School
Sumter, SCSkills
- Customer service
- Patient care
- Dependable and responsible
- Strong ethics
- Flexible schedule
- Personal hygiene assistance
Timeline
Home Health Aide
Advodah Home Health
02.2021 - Current
Home Health Aide
Comfort Keepers Home Care
05.2018 - 09.2020
Housekeeper
Comfort Inn & Suites
03.2017 - 02.2018
Elderly Caregiver
Carriage House of Sumter,Sc
11.2000 - 03.2017
Sales Associate
Piggly Wiggly Supermarket
11.1999 - 11.2000
Sales Associate
Maxway Department Store
03.1997 - 09.1999
High School Diploma -
Hillcrest High School