Victoria Davis
Hampton,VA
Summary
Dedicated and skilled dental assistant with proficiency in dental software programs, adept communication abilities, and a strong team-oriented approach. Known for active listening and effectively managing schedules to optimize clinic efficiency. Demonstrates dedication to facilitating dental mission objectives by managing dental patient treatment requirements, coordinating provider schedules, and ensuring efficient organization of dental supplies. Proficient in diligently monitoring patients throughout procedures to promptly address any instances of discomfort or pain.
Overview
9
9
years of professional experience
Work History
Dental Assistant
USAF
Hampton, VA
09.2016 - Current
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Verizon Customer Service Rep
Verizon
Colorado Springs, CO
08.2015 - 12.2015
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Mentored new employees on procedures and policies to maximize team performance.
Education
Associate of Applied Science - Dental Hygiene
American Military University
West VirginiaSkills
- Patient Relations
- Patient Education
- Inventory Management
- Team Collaboration
- Proficient Keyboard Abilities
Timeline
Dental Assistant
USAF
09.2016 - Current
Verizon Customer Service Rep
Verizon
08.2015 - 12.2015
Associate of Applied Science - Dental Hygiene
American Military University
Similar Profiles
Aaron MyersAaron Myers
Standards and Evaluations Superintendent at USAFStandards and Evaluations Superintendent at USAF
Hayden HarmonHayden Harmon
Base Defense Operations Controller at USAFBase Defense Operations Controller at USAF
Alex ReaAlex Rea
Materiel Management Journeyman at USAFMateriel Management Journeyman at USAF
Seth HernandezSeth Hernandez
Fusion Analyst at USAFFusion Analyst at USAF
Dylan Paul BlackshearDylan Paul Blackshear
Patent Analyst / Commercial Team Co-Manager at Global Patent SolutionsPatent Analyst / Commercial Team Co-Manager at Global Patent Solutions