Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria DeCasas

Simpsonville,SC

Summary

Motivated worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Works effectively with others in fast pace environments. Conscientious and self-directed professional successful at working quickly and accurately. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food Service Worker

Tropical Grille
05.2018 - Current
  • Maintained clean and well-organized production areas
  • Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.

Children's Party Host

Once Upon A Dream Parties
08.2016 - Current
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Decorated and set tables in accordance with party themes and age groups.
  • Planned parties according to customer specifications.
  • Led creative games and activities to engage and entertain guests during events.
  • Organized various themed parties, with coordinated decorations, menus and activities.

Sales Associate

Dudar's Design
08.2017 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.

Front Desk Receptionist Volunteer

Greenville County Art Museum
08.2019 - 03.2020
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Theater Camp Counselor

Prince Of Peace Church
06.2015 - 07.2017
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.

Education

Bachelor of Science -

Western Governors University
Salt Lake City, UT
01.2027

Associate of Science -

Greenville Technical College
Greenville, SC
12.2021

High School Diploma -

Brashier Middle College Charter High School
Simpsonville, SC
05.2019

Skills

  • Attention to Detail
  • Conflict Negotiation
  • Working Quickly
  • Cash Handling
  • POS System Operations
  • Guest Relations
  • Customer Loyalty
  • Order Accuracy
  • Activities Planning
  • Event Cleanup
  • Event Preparation
  • Party Management

Certification

  • First Aid/CPR Certified

Timeline

Front Desk Receptionist Volunteer

Greenville County Art Museum
08.2019 - 03.2020

Food Service Worker

Tropical Grille
05.2018 - Current

Sales Associate

Dudar's Design
08.2017 - 08.2022

Children's Party Host

Once Upon A Dream Parties
08.2016 - Current

Theater Camp Counselor

Prince Of Peace Church
06.2015 - 07.2017

Bachelor of Science -

Western Governors University

Associate of Science -

Greenville Technical College

High School Diploma -

Brashier Middle College Charter High School

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Victoria DeCasas