Professional Summary
Overview
Work History
Education
Skills
Timeline

Victoria DeHart

Taco Bell
Bassett,VA
4
years of professional experience

Energetic Shift Lead Manager experienced in supervising daily operations and training team members to enhance workflow and ensure compliance. Delivered high-quality service through effective problem-solving and proactive team management. Committed to advancing organizational objectives with a focus on continuous improvement and team development.

Work History

Shift Lead Manager

4 Years 5 Months
Taco Bell | 02.2022 - 07.2026
  • Supervised daily operations to ensure efficient workflow and optimal staff performance.
  • Trained and mentored team members on service standards and operational procedures.
  • Implemented health and safety protocols to maintain compliance with company standards.
  • Helped lead my team through rushes and downtime.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Exercised composure under pressure and in escalated customer service scenarios.

Education

High School Diploma

Bassett High School | Bassett, VA

Skills

Shift leadership
Team motivation
Conflict resolution
Policy enforcement
Cash handling
Decision-making
Positive attitude
Punctual and reliable
Enthusiasm
Adaptable leadership

Timeline

Shift Lead Manager

Taco Bell
02.2022 - 07.2026Read More

Bassett High School

High School Diploma
Read More
Victoria DeHart