Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria DiMartino

North Attleboro,MA

Summary

Proven in delivering exceptional customer service and effective multitasking, I excelled at Pizzeria Romana by seamlessly managing reservations, greeting guests, and ensuring a warm dining experience. My skills in phone etiquette and time management, alongside a talent for instrumental music, contribute uniquely to dynamic team environments. I also manage a social media account that goes towards my school's Tri-M page, where I account of any music performances that we have at JMW. I am also a choral sectional leader for sopranos at my school, and I am able to sight read and teach students notes, along with play piano.

Overview

3
3
years of professional experience

Work History

Hostess/Busser

Mac and Walts
04.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hostess/busser

Pizzeria Romana
03.2022 - 04.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Side tasks when given free time and followed instructions such as: folding silverware, changing menus, general cleaning, folding pizza boxes neatly, and doing inventory of dishes as well
  • Demonstrated strong multitasking skills, balancing responsibilities such as greeting guests, bussing tables, managing tables, and updating reservation logs simultaneously.

Education

Jacqueline M. Walsh School of The Performing Arts
350 Division St, Pawtucket, RI

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Instrument Playing: Guitar and voice
  • Effective Time Management

Timeline

Hostess/Busser

Mac and Walts
04.2023 - Current

Hostess/busser

Pizzeria Romana
03.2022 - 04.2024

Jacqueline M. Walsh School of The Performing Arts
Victoria DiMartino