Victoria Echeverria
LAS VEGAS,NV
Summary
Dynamic Associate with a proven track record at In-N-Out Burger, enhancing customer satisfaction and engagement through expert customer service and leadership. Skilled in cash handling and complex problem-solving, I led a diverse team to exceed sales goals by fostering an innovative and inclusive work environment. Trained junior staff, significantly improving team cooperation and efficiency. Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Associate
In-N-Out Burger
06.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Trained and mentored junior staff on customer service strategies and techniques.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Sierra Vista High School
Las Vegas, NV05.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Leadership Qualities
- Customer interaction
- Workplace Safety
- Cash Handling
- Complex Problem-Solving
- New Hire Training
- Team Cooperation
- Reliable and Responsible
- Organization
Timeline
Associate
In-N-Out Burger
06.2023 - Current
High School Diploma -
Sierra Vista High School
Similar Profiles
Syedfaaiz BasamSyedfaaiz Basam
In-N-Out Associate/Trainer at In-N-Out BurgerIn-N-Out Associate/Trainer at In-N-Out Burger
Salina ZavalaSalina Zavala
Cashier at In-N-Out BurgerCashier at In-N-Out Burger
Fernando D'AcostaFernando D'Acosta
Associate at In-N-Out BurgerAssociate at In-N-Out Burger
Brandon GarciaBrandon Garcia
Store Associate at In-N-Out BurgerStore Associate at In-N-Out Burger
Alexis KeenanAlexis Keenan
Assistant Store Manager- Client Experience at SephoraAssistant Store Manager- Client Experience at Sephora