Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Edwards

Atlanta,GA

Summary

Proven Customer Service Cashier at Walgreens, adept in customer satisfaction and cash management, I spearheaded initiatives that enhanced customer service goals. My expertise in customer complaint resolution and product knowledge, coupled with a knack for maintaining patience and composure, significantly contributed to increased employment rates and long-term client retention at Manpower Staffing.

Overview

25
25
years of professional experience

Work History

Customer Service Cashier

Walgreens
10.2006 - 10.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Career Services Coordinator

Ultrasound Diagnostic Services
02.2001 - 04.2003
  • Spearheaded the creation of an online resource platform that centralized job postings, internship opportunities, and career-related materials for easy student access.
  • Acted as a liaison between Career Services Department and academic departments to ensure seamless communication regarding student needs and program offerings.
  • Developed targeted workshops for students to improve their job search skills, resulting in increased employment rates after graduation.
  • Empowered students to make informed career choices by conducting individual counseling sessions and administering career assessments.

Staffing Recruiter

Manpower Staffing
01.2000 - 02.2001
  • Negotiated offers between clients and candidates, ensuring successful placements and long-term retention rates.
  • Utilized social media platforms, job boards, and networking events for sourcing top talent in diverse industries.
  • Built strong relationships with clients to understand their staffing needs and deliver tailored solutions.
  • Developed successful recruitment strategies that resulted in reduced time-to-hire rates across all business units.

Education

High School Diploma -

Woodward High School
Cincinnati, OH
06-1975

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Complaint Resolution

Timeline

Customer Service Cashier

Walgreens
10.2006 - 10.2024

Career Services Coordinator

Ultrasound Diagnostic Services
02.2001 - 04.2003

Staffing Recruiter

Manpower Staffing
01.2000 - 02.2001

High School Diploma -

Woodward High School

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Victoria Edwards