Victoria Emegokwue
Garland,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Specialist
DHL Supply Chain
2024.03 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Lead Outbound Clerk
Hayes Retail Company
2023.09 - 2024.08
- Managing the outbound department schedules for deliveries and shipments
- Tracking and updating the status of shipments and deliveries in real time
- Maintaining accurate recodes of shipment and deliveries including tracking numbers, delivery dates, and delivery status
- Communicating with client, and carriers and others stakeholders to ensure timely deliveries for goods, and resolving scheduling conflicts
- Excellent MS office skills (Word, Excel, PowerPoint)
Senior Licensed Insurance Agent
Liberty Mutual
2018.11 - 2023.07
- Building trust by understanding the unique needs of each client, and resolving those needs effectively and efficiently while abiding by legal guidelines in all 50 states
- Developing a coordinated protection plan by quoting rates for immediate coverage action and long strategy
- Agent mentor to all new hires to demonstrate successful practices and company's goals to help agent meet and exceed goals
- Proficient in Microsoft, Windows, and Outlook programs.
Licensed Insurance Agent
AAA
2014.04 - 2018.11
- Licensed INS
- Agent in 8 different states, specializing in Auto, Home, Umbrella, & Watercraft policies, assisting members with existing policy and policy maintenance, Cross Sale to meet sales goals
- Meet all credit card, life, & B2B referral goals, Meet and exceed demanding sales quota, Average closing ratios exceeding a 100% for both auto and home new business, Answers inbound calls, making outbound call, and follow up calls to meet sales quota.
Education
Bachelor of Arts: Business Admin -
Dallas College
Dallas, TXSkills
- Attention to Detail
- Customer Service
- Inventory Control
- Teamwork and Collaboration
- MS Office
- Warehouse Operations
- Forklift Operation
- Data Management
- Sales Planning
- Customer Relations
- Clear Communication
- Critical Thinking
- Customer Assistance
- Sales Training
- Call Control
- Sales Strategies
Leadership Experience
I have received multiple accolades during my career such as Rookie of the year, Customer Satisfaction for the year, and 3 summits out of the country. I have had the opportunity to be in a leadership and mentor role for that last 4 years.
Certification
- Property and Casualty License
- Forklift and Reach Truck Certified
Timeline
Inventory Specialist
DHL Supply Chain
2024.03 - Current
Lead Outbound Clerk
Hayes Retail Company
2023.09 - 2024.08
Senior Licensed Insurance Agent
Liberty Mutual
2018.11 - 2023.07
Licensed Insurance Agent
AAA
2014.04 - 2018.11
Bachelor of Arts: Business Admin -
Dallas College