Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Certification
Timeline
Generic
Victoria Emegokwue

Victoria Emegokwue

Garland,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Inventory Specialist

DHL Supply Chain
03.2024 - Current
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.

Lead Outbound Clerk

Hayes Retail Company
09.2023 - 08.2024
  • Managing the outbound department schedules for deliveries and shipments
  • Tracking and updating the status of shipments and deliveries in real time
  • Maintaining accurate recodes of shipment and deliveries including tracking numbers, delivery dates, and delivery status
  • Communicating with client, and carriers and others stakeholders to ensure timely deliveries for goods, and resolving scheduling conflicts
  • Excellent MS office skills (Word, Excel, PowerPoint)

Senior Licensed Insurance Agent

Liberty Mutual
11.2018 - 07.2023
  • Building trust by understanding the unique needs of each client, and resolving those needs effectively and efficiently while abiding by legal guidelines in all 50 states
  • Developing a coordinated protection plan by quoting rates for immediate coverage action and long strategy
  • Agent mentor to all new hires to demonstrate successful practices and company's goals to help agent meet and exceed goals
  • Proficient in Microsoft, Windows, and Outlook programs.

Licensed Insurance Agent

AAA
04.2014 - 11.2018
  • Licensed INS
  • Agent in 8 different states, specializing in Auto, Home, Umbrella, & Watercraft policies, assisting members with existing policy and policy maintenance, Cross Sale to meet sales goals
  • Meet all credit card, life, & B2B referral goals, Meet and exceed demanding sales quota, Average closing ratios exceeding a 100% for both auto and home new business, Answers inbound calls, making outbound call, and follow up calls to meet sales quota.

Education

Bachelor of Arts: Business Admin -

Dallas College
Dallas, TX

Skills

  • Attention to Detail
  • Customer Service
  • Inventory Control
  • Teamwork and Collaboration
  • MS Office
  • Warehouse Operations
  • Forklift Operation
  • Data Management
  • Sales Planning
  • Customer Relations
  • Clear Communication
  • Critical Thinking
  • Customer Assistance
  • Sales Training
  • Call Control
  • Sales Strategies

Leadership Experience

I have received multiple accolades during my career such as Rookie of the year, Customer Satisfaction for the year, and 3 summits out of the country. I have had the opportunity to be in a leadership and mentor role for that last 4 years.

References

Available Upon Request

Certification

  • Property and Casualty License
  • Forklift and Reach Truck Certified

Timeline

Inventory Specialist

DHL Supply Chain
03.2024 - Current

Lead Outbound Clerk

Hayes Retail Company
09.2023 - 08.2024

Senior Licensed Insurance Agent

Liberty Mutual
11.2018 - 07.2023

Licensed Insurance Agent

AAA
04.2014 - 11.2018

Bachelor of Arts: Business Admin -

Dallas College

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Victoria Emegokwue