Victoria Falarunu
Catonsville,MD
Summary
Dynamic Job Coach with a proven track record from Primus Healthcare Services, adept at enhancing client employment outcomes through effective job search strategies and progress monitoring. Excelled in building relationships and skill development, achieving a significant improvement in client job placement rates. Skilled in data gathering and providing compassionate support, demonstrating both hard and soft skills.
Overview
6
6
years of professional experience
Work History
Job Coach
Primus Healthcare Services
08.2022 - Current
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
Sales Associate
Jamba Juice
01.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Front Desk Receptionist
Multi-dimension
08.2018 - 11.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
Associate Of Applied Arts - Gender Studies
University of Maryland Global Campus
Hyattsville, MDGED - Gender Studies
Owings Mill High School
Owings Mills, MD05.2021
Skills
- Service plans
- Job search strategies
- Data gathering
- Skills testing
- Skill development
- Progress monitoring
Timeline
Job Coach
Primus Healthcare Services
08.2022 - Current
Sales Associate
Jamba Juice
01.2020 - 11.2021
Front Desk Receptionist
Multi-dimension
08.2018 - 11.2020
Associate Of Applied Arts - Gender Studies
University of Maryland Global Campus
GED - Gender Studies
Owings Mill High School
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