Summary
Work History
Education
Skills
Timeline

Victoria Fewell

Altoona,PA

Summary

Proven Salon Manager and Sales Associate with a track record of enhancing client satisfaction and boosting sales through exceptional customer service and employee development. At The Villa Salon, led a team to exceed sales goals by skillfully upselling products, while ensuring top-notch salon cleanliness. Expert in decision-making and problem-solving, consistently achieving high standards of service.

Work History

Salon Manager

The Villa Salon
  • Scheduled employees to maintain adequate coverage during business hours.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
  • Handled employee scheduling and coverage needs during business hours.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.

Sales Associate

Walmart
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Master Stylist

Shear Angels
  • Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
  • Determined appropriate hair treatments based on conditions and textures.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
  • Processed payments, entering sales in register for prompt customer service.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Education

Cosmetology

Altoona Beauty School
06.2013

Skills

  • Customer service
  • Employee development
  • Decision-making skills
  • Problem-solving skills
  • Client satisfaction
  • Cleanliness and sanitation

Timeline

Salon Manager - The Villa Salon
Sales Associate - Walmart
Master Stylist - Shear Angels
Altoona Beauty School - , Cosmetology

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Victoria Fewell