Victoria Frank
Sallisaw
Summary
Detail-oriented online student with a proven ability to meet organizational needs through consistent and organized practices. Excels in high-pressure environments, demonstrating adaptability to new challenges while enhancing the brand image. Strong time management and problem-solving skills contribute to achieving project goals efficiently.
Overview
3
3
years of professional experience
Work History
Shift Manager
7Brew
Sallisaw
12.2024 - Current
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints quickly and professionally to maintain high levels of satisfaction.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Handled closing procedures including counting money in drawers at end of shift.
Teller
RiverTown Federal Credit Union
Fort Smith
10.2023 - 12.2024
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
- Received and counted daily inventories of cash, drafts and checks.
- Delivered exceptional service to customers in person or over telephone.
Teller
Armstrong Bank
Sallisaw
06.2022 - 09.2023
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Education
Bachelor of Arts - Business Administration
University of Fort Smith Arkansas
Fort Smith, AR12-2025
Associate of Arts - Business Administration
Carl Albert State College
Poteau, OK05-2022
Skills
- Energetic and enthusiastic
- Relationship building
- Punctual and reliable
- Financial reporting
- Customer service
- Market research
- Time management
- Team leadership
Timeline
Shift Manager
7Brew
12.2024 - Current
Teller
RiverTown Federal Credit Union
10.2023 - 12.2024
Teller
Armstrong Bank
06.2022 - 09.2023
Bachelor of Arts - Business Administration
University of Fort Smith Arkansas
Associate of Arts - Business Administration
Carl Albert State College
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