Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Victoria Fuentes

Grand Rapids,MI

Summary

Dynamic Assistant Manager and compassionate Caregiver with a proven track record at Party City and Homewatch Caregivers Of West Michigan. Excelled in customer service and money handling, enhancing store performance and client quality of life. Demonstrated exceptional team leadership and decision-making skills, fostering positive environments and achieving significant operational efficiencies.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Party City
09.2016 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Caregiver

Homewatch Caregivers Of West Michigan
12.2019 - 02.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

Criminal Justice

Wayne State University
Detroit, MI

Social Work

Grand Rapids Community College
Grand Rapids, MI
2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Caregiver

Homewatch Caregivers Of West Michigan
12.2019 - 02.2020

Assistant Manager

Party City
09.2016 - Current

Criminal Justice

Wayne State University

Social Work

Grand Rapids Community College
Victoria Fuentes