Victoria Garcia

• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Counted and documented opening and closing cash amounts daily.
• Mixed pigments and used proper techniques to achieve desired color.
• Resolved guest complaints about service or style.

• Managed daily salon operations and executed general salon duties.
• Conferred with clients to determine needs and recommended effective solutions.
• Kept Accurate staff records and organized work schedules.
• Developed Realistic budgets based on costs and fees to ensure successful business operation.
• Scheduled Regular maintenance for all beauty equipment.
• Kept Detailed daily, monthly, and quarterly financial records of expenses and income.

• Successfully completed numerous tasks within set deadlines. Addressed conflicts among staff members by actively listening to concerns and identifying a suitable compromise. Enhanced team flexibility and efficiency by cross-training current employees. Fostered and sustained relationships with customers and suppliers via account management. Managed the store's revenue by closing out the register.

I conducted training for a class of new employees, held weekly meetings, collected, corrected, and submitted their paperwork. I managed payroll and occasionally performed unannounced checkups to ensure employees were at their designated locations. Additionally, I answered phone calls, addressed inquiries, and provided assistance with any issues the employees encountered.

I transported my special needs clients to their day program and worked with them on their daily behavioral skills. I supervised 4 to 5 employees who checked in with me every morning. I verified their work hours, processed their timesheets for payroll, and distributed their allocated funds for each client. Additionally, I conducted meetings and reviewed client reports to ensure they were completed accurately before submission to the office.

I answered phone calls and scheduled appointments for patients, verified their medical insurance, and filed their charts. Additionally, I translated for the doctor, received payments from cash-paying patients, and issued receipts.