Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Garza

Wyoming,MI

Summary

Reliable, upbeat! and attentive to individual patient care and protocol with strong work ethic. Dedicated administrative professional, communication and team building. Knowledgeable with the medical work like background ED as well in a doctor office setting along side with thee 5 Plus years of overall customer service including retail as well with lead role responsibilities experience.

I Currently work close with patients when verifying there patient chart information, such as verifying all info imputed into the system. Assuring accurate and up to date insurance verification's, and personal information such as phone numbers, address etc.

I am Hardworking, passionate, genuinely big hearted, in help mode ready to make a difference. I work well with a team and also independently, I have strong organizational skills, eager & Ready to help the team achieve company goals. My goal is to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, and room for growth, not within just a department but overall within your organization.

Overview

7
7
years of professional experience

Work History

Patient Service Representative

CoreWell Health
03.2023 - Current
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Verified insurance eligibility and coverage for patients.

Fraud Prevention Specialist

Bank Of America
07.2022 - 03.2023
  • Analyzed large amounts of data to find patterns of fraud and anomalies.

Pharmacy Technician

Rite Aide Pharmacy
01.2022 - 05.2022
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked and shelved meds

Phlebotomist

CoreWell Health
07.2020 - 06.2021
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.

Store Lead

Sheldon Cleaners
05.2018 - 06.2020
  • Collaborated with management on strategic planning initiatives, contributing to overall store success.

Packer Operator

Kams Plastic
03.2017 - 11.2017
  • Packaged finished products and prepared packages for accurate shipping.
  • Kept work area clean to maintain a work safe environment
  • Print and placed shipping labels

Education

GED -

Nation High School
ONLINE GED
06.2013

Skills

  • Computer literate
  • Epic software
  • Champs MDHAS
  • NexGen software
  • Specimen collection
  • Venipuncture
  • Time management
  • Patient care
  • Insurance verification
  • HIPPA Compliance
  • Accounting
  • Fraud Specialist

Timeline

Patient Service Representative

CoreWell Health
03.2023 - Current

Fraud Prevention Specialist

Bank Of America
07.2022 - 03.2023

Pharmacy Technician

Rite Aide Pharmacy
01.2022 - 05.2022

Phlebotomist

CoreWell Health
07.2020 - 06.2021

Store Lead

Sheldon Cleaners
05.2018 - 06.2020

Packer Operator

Kams Plastic
03.2017 - 11.2017

GED -

Nation High School
Victoria Garza