Victoria Gathogo
Oak Park,MI
Overview
4
4
years of professional experience
Work History
Chiropractic Assistant
Birmingham Chiropractic Clinic
Birmingham, MI
01.2020 - 10.2021
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Ensured high patient satisfaction scores by using x-ray equipment efficiently on positioned patients and using shields appropriately to minimize exposure to radiation.
- Collaborated with other assistants to create training manuals that would assist new associates with EMR systems.
- Revised training manuals as necessary for process improvement.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Oriented and trained new staff on proper procedures and policies.
Registered Behavior Technician
Gateway Pediatric Therapy
Bingham Farms , MI
10.2020 - 02.2021
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Office Production Assistant
Michigan State University
East Lansing, MI
09.2017 - 08.2019
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Performed routine clerical tasks such as copying, faxing and scanning
- Entered and submitted all invoices daily.
- Assisted company employees with administrative issues.
- Worked with executive chef to produce diversified menus.
- Distributed updated menus to cooks and made corrections accordingly.
- Trained new associates as well as assist other food production workers.
- Reported financial data and updated financial records in ledgers and journals.
Education
Some College (No Degree) - Speech-Language Pathology
Longwood University
Farmville, VA08.2022
Bachelor of Science - Neuroscience
Michigan State University
East Lansing, MI04.2021
High School Diploma -
Berkley High School
Berkley, MI06.2013
Skills
- Adaptability and Flexibility
- Crisis Management
- Behavior Observation
- Problem Solving
- Rapport Building
- Clinical Documentation
Languages
Swahili
Spanish
Timeline
Registered Behavior Technician
Gateway Pediatric Therapy
10.2020 - 02.2021
Chiropractic Assistant
Birmingham Chiropractic Clinic
01.2020 - 10.2021
Office Production Assistant
Michigan State University
09.2017 - 08.2019
Some College (No Degree) - Speech-Language Pathology
Longwood University
Bachelor of Science - Neuroscience
Michigan State University
High School Diploma -
Berkley High School
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