VICTORIA D. GONZALEZ
Orlando
Summary
- Goal-oriented Territory Manager adept at growing customer numbers and maximizing sales.
- Managed 10% territory growth over previous year. Strong analytical skills and industry knowledge enabled implementation of innovative success strategies.
- Chronic Care Management Sales Specialist with background as Radiologic/Cardiovascular Technologist.
- 20+ years clinical experience, strong Provider relationships.
- 2+ years IT and medical device sales experience.
Overview
31
31
years of professional experience
Work History
Territory Engagement Manager
Tivity Health Inc.
05.2023 - Current
- Collaborate with sales, delivery and service teams to manage seamless client experiences.
- Manage client expectations and mitigated potential conflicts, ensuring a high level of customer satisfaction throughout the engagement process.
- Develop strong relationships with key stakeholders, resulting in long-term partnerships and increased revenue.
- Meet with clients to understand needs and develop proactive solutions.
Director of Business Development
Right At Home, Home Health Care
08.2022 - Current
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Created vision and provided leadership for targeting larger prospects.
Business Development Representative
DispatchHealth
03.2021 - 06.2022
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Communicated with local organizations to build networks and develop leads.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Membership Growth Consultant
ChenMed Dedicated Senior Medical Center
08.2020 - 03.2021
- Nurtures, builds and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round. Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
- Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
- Plans, coordinates and executes local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
- Cultivates strong relationships with health plan agents, individual insurance agents, senior living communities, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
- Top Performer in Central FL market. Consistently exceeded monthly goals.
Territory Manager
Tivity Health Inc.
04.2018 - 06.2020
- Focus goal: Grew territory for the years of 2018 and 2019
- Developed and managed territory plans with an emphasis on increasing sales, and participation for Tivity Health (SilverSneakers)
- Developed strategies to become integrated with health plans, provider groups and MSO's to meet or exceed client objectives
- Cultivated and maintained strong relationships with local organizations/influencers to increase brand awareness
- Research, analyze, and present market specific member data to make strategic decisions for health plans/clients
- Met or exceeded goals for increased member engagement and brand awareness
- In person and virtual Product presentations to health plans, provider groups and SilverSneaker members
- Mentored new Territory Managers
CCM Regional Sales Specialist
CareSync Inc.
05.2015 - 12.2018
- Responsible for selling/educating Chronic Care Management Services for Medicare patients, CPC+, Annual Wellness Visits and Transitional Care Management services, focusing on Physician Practices, ACOs, IPAs, MSOs and Hospital Systems
- Conduct presentations via the computer or onsite visits
- Establish relationships with executive level decision makers within assigned territory
- Responsible for launching new initiatives, coordinating educational programs, and budget management in accordance with business opportunities
- Work collaboratively with cross-functional teams in the implementation of CareSync's CCM programs and brand specific strategies
- Mentor new sales representative • Assist team with the negotiating and closing of contracts with CareSync customers
- Monitor and analyze performance metrics and suggest improvements
- Develop and implement effective sales workflow strategies
- Perform industry related research and identify new potential customers and new market opportunities
- Provide timely and effective solutions aligned with CareSync clients' needs
- Ongoing collaboration with Marketing, Product Development, Client Services and Clinical Services to ensure brand consistency
Interventional Radiologic Technologist
Fresenius Vascular Care
06.2014 - 06.2015
- Caring for patients with end-stage renal disease (ESRD)
- Assisting Interventional Radiologist with angioplasty, stenting, de-clotting of fistulas, and permcath insertions.
Invasive Specialist (Technologist) II
Orlando Health
04.1993 - 06.2014
- Assisting Interventional Cardiologists and Vascular Surgeons with interventional cardiac and peripheral procedures.
- These include; Ultrasound, Angioplasty, Atherectomy and Stenting of Coronaries, Renal, Lower Extremities, Carotids and Abdominal Aortic Aneurysm Repair.
Education
Associate of Science - Medical Radiologic Technology
Sante Fe College
Gainesville FLSkills
- Driving growth
- Territory development
- Networking
- Client relations
- Product promotions
- Brand development
- Mentor
- Negotiating
- Presentations
- Speaker
- Sales
- Product presentation
- Sales Reporting
- Market Analysis
Additional Information
- Experience with multiple closure devices (Medical)
- Invited quest speaker for Vascular Solutions Inc- National sales meeting
- Provided expert testimony on product implementation with various case studies - Miami, FL
Timeline
Territory Engagement Manager
Tivity Health Inc.
05.2023 - Current
Director of Business Development
Right At Home, Home Health Care
08.2022 - Current
Business Development Representative
DispatchHealth
03.2021 - 06.2022
Membership Growth Consultant
ChenMed Dedicated Senior Medical Center
08.2020 - 03.2021
Territory Manager
Tivity Health Inc.
04.2018 - 06.2020
CCM Regional Sales Specialist
CareSync Inc.
05.2015 - 12.2018
Interventional Radiologic Technologist
Fresenius Vascular Care
06.2014 - 06.2015
Invasive Specialist (Technologist) II
Orlando Health
04.1993 - 06.2014
Associate of Science - Medical Radiologic Technology
Sante Fe College
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