Victoria Good

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Oversaw shift operations and maintained inventory control.

Educated new hires on store protocols.

Handled cash and balancing tills.

Worked alongside other stores to meet the needs of the company.

Wrote schedules for front end operations and balanced the needs of the employee availability.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Cared for animals in our possession, including but not limited to: feeding, watering, bedding changes, applying medication if necessary, cleaning enclosures, providing enrichment