Victoria Gordillo
Houston
Summary
Proven Assistant Manager with a track record of enhancing operational efficiency at Wakefield Crowbar by adeptly managing staff schedules and reducing labor costs. Skilled in customer service and time management, I excel in streamlining administrative processes and fostering team development. Achieved significant improvements in office participation and client satisfaction through innovative strategies.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Wakefield Crowbar
12.2023 - 02.2025
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
Office Administrative Assistant
Sparx Engineering
02.2021 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Office Administrative Assistant
Houston Community College Foundation
05.2018 - 04.2020
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
Associate of Applied Business - Broadcast Journalism
University of Houston
Houston, TX01-2026
Skills
- Customer service
- Money handling
- Staff training and development
- Time management
Timeline
Assistant Manager
Wakefield Crowbar
12.2023 - 02.2025
Office Administrative Assistant
Sparx Engineering
02.2021 - 10.2023
Office Administrative Assistant
Houston Community College Foundation
05.2018 - 04.2020
Associate of Applied Business - Broadcast Journalism
University of Houston
Similar Profiles
Alexa AnastosAlexa Anastos
Beverage Director/Front of House Manager at Wakefield CrowbarBeverage Director/Front of House Manager at Wakefield Crowbar
Savannah CoonsSavannah Coons
Line Cook at Crowbar Restaurant & LoungeLine Cook at Crowbar Restaurant & Lounge
Adam MieselAdam Miesel
Bartender at CrowbarBartender at Crowbar
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument
Terrance SowellTerrance Sowell
Marketing Intern at Safety VisionMarketing Intern at Safety Vision