Victoria Gorman
Anaheim,CA
Summary
I am a dynamic Outside Sales Representative with proven record of creating valuable, customized solutions. Highly talented and driven to exceed expectations and sales goals, I identify leads, manage prospects and acquire new business while servicing existing clients.
I am hoping to be a positive addition to a supportive, well established company in a position with room for growth and that utilizes my excellent sales and design skills.
Overview
13
13
years of professional experience
Work History
Outside Sales Representative
California Mantel & Fireplace
Anaheim, CA
02.2024 - Current
- Research potential clients, identifying decision makers and developing relationships with them.
- Conducting market research to identify new opportunities and develop target customer profiles.
- Maintaining knowledge of current product offerings and pricing structures.
- Generating leads through cold calling, networking events, referrals.
- Negotiating contracts with customers to close deals in a timely manner.
- Provide technical support to existing customers regarding product usage and installation.
- Developed promotional materials such as brochures or flyers for marketing purposes.
- Meeting regularly with team members to discuss progress towards goals.
- Educating customers on product features and technical details to highlight benefits.
Licensed Insurance Agent
Self Employed Insurance Group
Anaheim, CA
03.2024 - 03.2024
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Advised clients on their insurance needs and coverage options based on individual requirements.
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Researched complex underwriting issues and provided solutions for customers' satisfaction.
- Assisted in the development of training materials for new agents entering the field.
- Participated in industry events such as conventions, seminars, workshops,.
- Established relationships with vendors that provide services related to insurance products.
Outside Sales Rep/Estimator
CertaPro Painters of Pasadena
Pasadena, CA
10.2016 - 02.2024
- Built relationships with property managers in the multifamily vertical to obtain painting opportunities
- Marketed to and networked with industry professionals through trade organizations, office visits, lunch and learns, high impact events and cold calling
- Estimated painting opportunities, preparing and presenting bids to close the sale
- Helped train new sales representatives in my style of sales.
- Consistently met and exceeded sales goals, meeting and exceeding sales goal of $750k+/year.
Design Consultant
Bassett Home Furnishings
Woodland Hills, CA
08.2015 - 09.2016
- Collaborated with clients to identify design needs and develop creative solutions.
- Educated clients on design principles while creating excitement and urgency.
- Attended home visits to assess site through measurements, taking photos.
- Conducted design presentations of a complete design, including floor plans, and FF&E.
- Overcame objections to close sale.
- Consistently the top performer on sales team, exceeded sales goals monthly.
- Developed innovative design concepts for a variety of clients.
- Provided feedback on the functionality, usability, and aesthetics of existing products.
Designer / Sales
Modshop Modern Furniture
Los Angeles, CA
09.2014 - 07.2015
- Advised client on interior design factors such as space planning, layout and utilization of furnishings and color coordination
- Created quotes after assisting client in space planning and selecting materials
- Render design ideas through Sketchup drawings.
- Provided product information to customers regarding materials, construction and care of furniture pieces.
- Ensured proper display of merchandise on showroom floor according to company standards.
- Answered incoming calls from customers inquiring about product availability, pricing and delivery options.
- Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
Tax Advisor / Sales
Authority Tax Services
Los Angeles, CA & Playa del Carmen, MX
02.2011 - 08.2014
- Determined customers' specific tax needs/problem through an in-depth interview process
- Contacted IRS on the client's behalf to further research tax situation
- Lead client through close by overcoming objections, gaining trust and building value through knowledge of tax law, as well as displaying the value of the services of the tax firm
- Opened a satellite branch in Playa del Carmen, MX hired, trained and managed a team of sales reps.
Education
Bachelor of Science - Family and Consumer Sciences w/ an Emphasis in Interior Design
California State University, Northridge
Northridge, CA05.2010
Interior Design Internship -
Hirsch Bedner & Associates
01.2010
Skills
- I am a highly motivated sales professional with excellent organizational, interpersonal, and project management skills
- I am driven by a challenging, dynamic sales role, and have a vivacious and outgoing personality
- I am very well-traveled and having lived in multiple countries allows for a unique perspective and adaptability to different personalities and cultures
- Sales closing
- Consultative Sales Approach
- Prospecting techniques
- Prospecting and Cultivating
- Sales proposal creation
- Client Needs Assessment
- Networking
- Persuasive negotiator
- Relationship Building
References
AVAILABLE UPON REQUEST
Affiliations
- I love to travel! I have lived in Mexico and Italy, and feel that my travel experience gives me a global perspective.
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Licensed Insurance Agent
Self Employed Insurance Group
03.2024 - 03.2024
Outside Sales Representative
California Mantel & Fireplace
02.2024 - Current
Outside Sales Rep/Estimator
CertaPro Painters of Pasadena
10.2016 - 02.2024
Design Consultant
Bassett Home Furnishings
08.2015 - 09.2016
Designer / Sales
Modshop Modern Furniture
09.2014 - 07.2015
Tax Advisor / Sales
Authority Tax Services
02.2011 - 08.2014
Bachelor of Science - Family and Consumer Sciences w/ an Emphasis in Interior Design
California State University, Northridge
Interior Design Internship -
Hirsch Bedner & Associates
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