Victoria Heinz
San Marcos,United States
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
19
19
years of professional experience
Work History
Administrative Manager
NOWCC
Marshall MN
10.2017 - 09.2021
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Kept operations in compliance with NRCS regulations by developing and directing effective internal systems
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
Service Coordinator
HCDSN
Conway, SC
01.2003 - 08.2017
- Designed individualized service plans that took into account clients' goals and preferences.
- Developed productive working relationships with churches, schools, government agencies and charitable organizations.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Education
Master of Arts - Counseling/Psychology (42/48 Credits)
Marshall University
Huntington, WV01.1999
Bachelor of Arts - Education K-8
Shepherd University
Shepherdstown, WV01.1992
Skills
- Office administration
- Administrative support
- Scheduling
- Office management
- Policy and procedure modification
- Contract negotiations
- Strategic planning
- Mail handling
Timeline
Administrative Manager
NOWCC
10.2017 - 09.2021
Service Coordinator
HCDSN
01.2003 - 08.2017
Master of Arts - Counseling/Psychology (42/48 Credits)
Marshall University
Bachelor of Arts - Education K-8
Shepherd University
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