Victoria Henderson
Jacksonville,FL
Summary
Seeking an entry-level job where myself can learn skills and increase experience in customer service, cashiering, inventory and stocking and working with people. Authorized to work in the US for any employer Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
The Ups Store 2431
10.2021 - Current
- Helping customers ship out packages.
- Worked for 3+ Years
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Cashier / Busser, Custodian/Janitor
PLS Therapy and Learner Center
08.2019 - 01.2021
- Cleaning and stocking supplies.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
- Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within facility.
Barista and Cashier / Helping Cats
The Caffeinated Cat
08.2020 - 10.2020
- Responsibilities included caring for rescue cats, cleaning cages and helping customers who came into order coffee and be with cats.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained clean and organized workspace for optimal productivity and safety.
Education
Some College (No Degree) -
Atlantic Coast High School
Jacksonville, FLSkills
- Customer service (3 years)
- Product Sales
- Cashiering
- Certifications and Licenses
- Listening Skills
- Customer Service
- Shipment Processing
- Merchandise Display
- Returns and Refunds
- Store Opening and Closing
- Meeting Deadlines
- Money Handling
Certification
- CNP - Certified Notary Public
Timeline
Sales Associate
The Ups Store 2431
10.2021 - Current
Barista and Cashier / Helping Cats
The Caffeinated Cat
08.2020 - 10.2020
Cashier / Busser, Custodian/Janitor
PLS Therapy and Learner Center
08.2019 - 01.2021
Some College (No Degree) -
Atlantic Coast High School
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